IT Brief New Zealand - Technology news for CIOs & IT decision-makers

About Shannon

Shannon Williams mugshot photo
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.

Stories by Shannon - Page 13

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Broadband Forum ushers in next-gen network operations
Last month
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network management
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automation
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networks
Broadband Forum has ushered in next-generation network operations with the introduction of TR-477 and MR-477 standards.
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Australian firms ramping up AI adoption across sectors
Last month
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ai
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csiro
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unsw
Australian businesses are increasingly adopting AI to enhance operational efficiency across various sectors including health, media, and mining.
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Qualtrics leads in Gartner VoC Magic Quadrant amidst AI push
Last month
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cx
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martech
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cartech
Qualtrics dominates Gartner's 2024 VoC Magic Quadrant again, following a $500m investment allocated for future-proofing with AI innovations.
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HCLTech bags Top Employer title in 26 countries for 2024
Last month
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ai
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japan
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learning
Global tech firm HCLTech secures Top Employer status in 26 countries for 2024, lauded for outstanding HR practices.
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Checkmarx reveals top cyberattack trends in January
Last month
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cloud services
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application security
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cybersecurity
Checkmarx reveals top January trends in supply chain cyberattacks, showing a rise in data theft, deceptive typosquatting, and malware injections.
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UK government invests £100m to refine AI regulation
Last month
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edutech
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ml
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ai
The UK government earmarks £100m for more agile AI regulation to bolster the country's tech sphere, enhancing understanding and leveraging of AI's potential.
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Fintech leaders urging stricter AI laws at recent summit
Last month
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fintech
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quantum computing
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digital economy
Fintech leaders urge UK regulators to impose stricter AI laws to foster confidence and responsible usage in financial services.
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Flare uncovers cyber threat landscape by Russian hackers
Last month
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cybersecurity
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national security
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sensitive information
Cybersecurity firm Flare exposes the escalating threat posed by initial access brokers on Russian hacking forums.
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Medallia unveils AI breakthroughs for personalised CX
Last month
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martech
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cx
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ai
Medallia reveals four AI innovations at its Experience 24 conference, offering game-changing methods of personalising customer and employee experiences.
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Prophecy International & SOFTEL Communications announce strategic AI alliance
Last month
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big data
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bi
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contact centre
Prophecy International partners with SOFTEL Communications to integrate emite analytics with SOFTEL's AI, significantly enhancing CX.
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UK tech SMEs investing in young talent despite tough economy
Last month
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recruitment
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investment
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skills shortage
Despite financial challenges, 69% of UK tech SMEs invest in young talent via low-cost recruitment, showing optimism and resilience.
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Digital signage boosts productivity & engagement – study
Last month
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digital signage
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pro av
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data literacy
Workplace digital signage significantly boosts productivity and enhances engagement among deskless workers, suggests a study by ScreenCloud and Google ChromeOS.
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'New year, new threats' warns cybersecurity CTO in UK
Last month
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ransomware
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data protection
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phishing
As holiday season cyber threats increase, CTO of Espria, Dave Adamson, highlights the crucial need for businesses to tighten security.
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Cybersecurity alert for UK businesses on Safer Internet Day
Last month
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ransomware
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malware
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gdpr
On Safer Internet Day, Evolve Business Group underscores the importance of robust online security for businesses.
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NCS named leader in IDC MarketScape Cloud Services
Last month
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cloud services
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digital transformation
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cloud migration
NCS is celebrated as leading contender in IDC MarketScape's Asia Pacific Cloud Professional Services 2023-2024.
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AI-driven Proptech revolutionise commercial property industry
Last month
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big data
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bi
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cx
Proptech is revolutionising the commercial property industry, offering solutions to challenges like complex legacy systems and manual processes.
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CAMS enters insurance sector with major Oriental Insurance mandate
Last month
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surveillance
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facial recognition
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insurance
Financial technology provider Computer Age Management Services (CAMS) secures an expansive contract from Oriental Insurance Company.
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UK House of Lords warn of copyright plunder by AI firms
Last month
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contact centre
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chatbots
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physical security
UK House of Lords committee warns ministers about AI firms illegally using copyrighted material for training, calling for a revamp of outdated copyright laws.
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Aussies value flexible hours over working from home
Last month
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wfh
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remote working
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workforce management
Australian employees value flexible working hours over working from home, but many would consider leaving their job if remote work was no longer an option.
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UK workers keen on workplace tech but feel overlooked
Last month
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5g
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wireless networks
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ai
UK workers express excitement for emerging technologies like 5G, AI, and robotics, despite managerial silence on these changes, reveals Virgin Media O2 study.
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CFOs' confidence in cashflow visibility remains low
Last month
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ai
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cfo
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blackline
A mere 2% of CFOs fully trust their organisation's cashflow visibility – alarming figures that remain unchanged from last year.
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AI reshapes threat landscape for telcos, says EY report
Last month
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cloud services
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ai
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cios
EY's latest report warns that the emergence of generative AI intensifies cybersecurity challenges for telecom companies.
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Group-IB & INTERPOL collab tackles global cybercrime
Last month
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email security
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phishing
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cybersecurity
Operation Synergia shutdown hundreds of malicious servers, thanks to cybersecurity firm Group-IB and INTERPOL.
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Sapiens, OPES digitally transform Vietnam's insurance sector
Last month
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digital transformation
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data insights
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vietnam
Sapiens makes its first move in Vietnam, transforming OPES Digital Insurance's operations with the global debut of IDITSuite 19.1.