Technology news for New Zealand's largest enterprises
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Gartner’s four musts for digital customer service
Digital technologies and growing customer expectations mean service leaders must get the digital experience right, according to Gartner.
13 Feb 19
Experience management trends businesses must know for 2019
In 2019, businesses looking to achieve a competitive advantage through XM will need to understand the essential role of emerging technologies.
07 Feb 19
Breaking through ‘digital clutter’ in a modern world
Whereas once people and organisations craved novelty, excitement and instant gratification, we now crave quiet and meaning in a noisy world.
05 Feb 19
Demand for DXPs changing the technology landscape
DXP provider Liferay says digital experience platforms are forcing a categorical shift in the technology marketplace.
10 May 18
Kiwi brands need to step up their game when it comes to digital experience
The report singled out online retailer Mighty Ape as having the best digital experience among all brands with a score of 35.
29 Nov 17