The Ultimate Guide to Managed Services
2024 edition
Overview
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
Analyst reports
IDC on Cloud Services
SAS expands managed services portfolio to Amazon Web Se...
Last week
Canalys on BI
Infinigate launches digital platform to aid business di...
Last week
Forrester Research on Firewall
Radware unveils latest version of AI-based Bot Manager
This month
IDC MarketScape on Cloud Services
CCL named 'Major Player' in APAC cloud services by IDC ...
Wed, 20th Dec 2023
Forrester Research on Gaming
Feenix Communications to resell Radware solutions in NZ
Tue, 21st Nov 2023
Expert columns
By Sanjiv Verma of CommScope
Top three tech challenges and solutions Australian ente...
This month
By Nabeel Mukhtar of BitTitan
MSPs are waiting – so why is it so hard to ask for help
Tue, 20th Feb 2024
By Robin Long of Rapid7
Increase cyber effectiveness and innovation through ope...
Thu, 19th Oct 2023
By Aden Axen of Atturra Managed Services
Why PaaS on private cloud is winning over ANZ companies
Wed, 4th Oct 2023
By Etuate Cocker of Exclusive Networks
Who you gonna call? (When shared responsibility muddies...
Mon, 25th Sep 2023
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About Awards
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About Security Information and Event Management
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About Firewall
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About EduTech
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About IT management
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Thu, 29th Feb 2024
About Energy efficient
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Mon, 26th Feb 2024
About Firewall
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Fri, 23rd Feb 2024
Job moves
Move at Neat
Intelliworx announces new execs with focus on Australia...
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Move at Cisco
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Move at WatchGuard Technologies
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Move at Voyager Internet
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Sun, 4th Feb 2024
Move at LogRhythm
LogRhythm appoints Matthew Lowe as ANZ Country Manager ...
Tue, 31st Oct 2023
Other guides
You can read other related guides from Partner Programmes, Cloud Services, IT Automation, Cybersecurity, and Colocation.
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