IT Brief NZ - CallActive further expands Wellington Contact Centre

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CallActive further expands Wellington Contact Centre

CallActive has secured a second floor in their Wellington New Zealand site, bringing total operational capacity to 420 seats as the company continues to expand.

CallActive CEO Rick Allan also announced that the contact centre business has secured the building naming rights with the former Guardian Trust building to be renamed CallActive house.

“The continued growth in our Wellington operations is built on the increasing need for companies seeking a high quality Sales and Service customer experience," Allan says.

"We are thrilled to be able to further extend our 38 years of Sales and Service experience into New Zealand and our staff and customers have embraced the CallActive experience."

CallActive have also bolstered their business development team with former New Zealand Test Cricketer and Wellington City Councillor, John Morrison, recently joining the team.

“I’m excited to join the CallActive team and am looking forward to continuing to promote the benefits of Wellington New Zealand as a home for global contact centre operations," Morrison says.

"With operating costs about 30% cheaper than Australia and similarities with culture, language and education all wrapped up in a safe and friendly city, the growth opportunities are truly exciting."

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