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Gartner recognises Okta for abilities in Access Management

By Shannon Williams
Fri 20 May 2022

Okta has announced it has been recognised as a Customers' Choice for the fourth time in a row in the Gartner Peer Insights "Voice of the Customer" report for Access Management, that evaluates vendors based on customer reviews. 

Gartner defines the AM market as, "customers' needs to establish, enforce and manage runtime access controls for internal and external types of identities, interacting with cloud, modern standards-based web and legacy web applications."

Okta was the most reviewed vendor based on 268 reviews as of February 28, 2022 for AM (based on customer reviews of Okta's offerings including Auth0) and was named a recommended vendor. Okta has a 92% 'Willingness to Recommend'.

The compay was named a Customers' Choice in the overall AM market, a Customers' Choice in the Large and Midsize Enterprise Markets,a  Customers' Choice in North America and a Customers' Choice in Services.

"Identity is one of the most important decisions an organisation will make. We believe being recognised by our customers is an honour and a reflection of our commitment to provide world-class products that drive secure and seamless digital experiences for our customers," says Todd McKinnon, chief executive and co-founder at Okta. 

"Customer success is our top priority, and we are grateful for their trust and the feedback they share with us on Gartner Peer Insights," he says.

Okta's and Auth0's impact on its enterprise customers and developers are well-expressed in these reviews:

"Okta is the gold standard when it comes to MFA/SSO. It is used company-wide and integrated with other applications. We have active log monitoring for Okta to review all Okta sessions to ensure secure access to our applications and systems and alert to any anomalous activity." -Cybersecurity Analyst, Banking Industry

"Auth0 works out of the box, and it's very developer-friendly to create generic authentication flows. The rules make it super simple and flexible to customize it to improve customer experiences." -Product Manager, Utilities Industry

"Okta has been amazing from the start, it's so easy to set up the system..." -CTO, State and Local Governmen

Gartner also recently recognised Okta and Auth0 as Leaders in the "Magic Quadrant for Access Management, November 2021," and Okta placed the highest for "Ability to Execute" of all vendors evaluated.

Gartner Peer InsightsTM content consists of the opinions of individual end users based on their own experiences. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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