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Igel brings enhanced voice and video to thin clients

28 May 15

Voice and video technology in virtual IT environments just got a little easier with Windows embedded Igel thin clients now compatible with Cisco VXME (virtualisation experience media engine).

Igel recently announced it was supporting Cisco Jabber for Windows.

The latest announcement offers yet another method for holding high-quality audio and videoconferences within a virtual desktop environment using thin clients.

Igel says all Igel Universal Desktop models with the Windows Embedded W7+ operating system are supported and the required Cisco VXME extension can be easily integrated by any administrator.

Integrating the VXME extension into the local thin client operating system provides access to the Cisco Jabber client in virtual environments, including Citrix XenDesktop/XenApp published desktops or VMware Horizon.

Once integrated, thin client users can communicate via HD video and audio using Cisco Jabber functionalilty or leverage their party accessories from the likes of Jabra, Logitech and Plantronics. The accessories, such as handsets, headsets, speakers and webcams are operated directly via the Igel thin client for a seamless experience.

The VXME extension uses the processing power provided locally through the thin client, taking some of the pressure off server resource – in turn having a positive effect on the overall user experience in VDI environments.

Igel’s Simon Richards says the solution creates the perfect desktop for those working in call centres and support centres, and businesses where frequent video conferences and calls are required.

The installation file can be downloaded for free by all registered Cisco customers.

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