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Igel takes Jabber voice and video calls to the thin client

23 Apr 15

Igel Technology’s windows embedded thin clients are now compatible with Cisco’s virtualisation experience media engine (VXME), facilitating the use of voice and video technology in virtual IT environments.

The deal means that Igel, in conjunction with Cisco’s Jabber for Windows, now offers another method for holding high-quality audio and video conferences within a virtual desktop environment, using thin clients.

Igel says the solution creates the ‘perfect desktop for those working in call or support centres where frequent video conferences and calls are required’.

“The addition of Cisco VXME to our unified communications portfolio further underlines Igel’s commitment to make our customer’s thin and zero client desktops the best designed, flexible and open desktop devices for any business,” Igel says.

Once the VXME extension is integrated into the thin client operating system, thin client users can communicate via HD video and audio using Cisco Jabber or leverage third party accessories from Jabra, Logitech and Plantronics, such as handsets, headsets, speakers and webcams.

These are operated directly via the Igel thin client for a seamless user experience, Igel says.

The VXME extension uses the processing power provided locally through the thin client, taking some of the pressure off valuable server resource, which in turn has a positive effect on the overall user experience in VDI environments.

Cisco says the video output of the Igel UD6 thin client is ‘exceptional’, with a resolution of 1280x720p providing top cross platform results in a virtual environment.

The installation file can be downloaded for free by registered Cisco customers from Cisco’s website.

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