Story image

Kiwi businesses can now use Lync and Skype for video calling

09 Dec 14

Microsoft and Skype have announced Skype users can now video call their contacts on Lync and vice versa, enabling customers to reach more people and streamline communications with work and personal life.

“People nowadays want to use their software independent of their environment, essentially I’m the same person regardless of my location, and device,” says Brent Colbert, UCFX, director.

Skype has dominated in the consumer and small and medium business (SMB) space, and Lync targets corporate and larger enterprises. Microsoft Lync Specialist, UCFX says they've noticed a lot of interest in New Zealand, as it provides many opportunities in the business environment.

“When you connect the living room to the boardroom, or branch office, a number of scenarios are immediately available. Whether it be the opportunity to keep people off Auckland’s motorways, or skills based routing of video calls to the right agent inside of a financial institution, through to replacing physical visits to government department,” he says.

It can also be used to strengthen customer and partner relationships.

“As Lync Specialists ourselves, the ability for us to conduct everyday business and collaborate ‘face-to-face’ with customers, partners and suppliers who use Skype is a tremendous sales channel,” says Colbert.

Along with this announcement, officials said they planned to update Microsoft’s Skype clients with H.264 codec support in order to provide integration between Skype and Lync 2013. Skype for Windows desktop is set to receive the Skype-Lync video federation first, and Android and iOS Skype releases will get the new capability in the coming months.

Video conferencing in dire need of simplification, study shows
A Forrester study shows that 84% of companies are using two or more cloud-based video conferencing apps.
Three ways to achieve data security whilst enabling BYOD
"A mobility strategy is now more important than ever before, that said, selecting the right one is often no small task."
Mobile Infrastructure market sees fastest growth since 2014
The report from Dell’Oro shows that while the vendor rankings for the top three vendors remained unchanged with Huawei, Ericsson, and Nokia leading.
HPE unveils AI-driven operations for ProLiant, Synergy and Apollo servers
With global learning and predictive analytics capabilities based on real-world operational data, HPE InfoSight supposedly drives down operating costs.
Deloitte bolsters AWS offerings with CloudinIT
“By joining forces we can help even more organisations adopt cloud technologies and put their customers at the heart of their digital agendas.”
How IoT and hybrid cloud will change in 2019
"Traditional VPN software solutions are obsolete for the new IT reality of hybrid and multi-cloud."
Enterprises to begin closing their data centres
Dan Hushon predicts next year companies will begin bidding farewell (if they haven't already) to their onsite data centres.
Citrix acquires micro app platform Sapho
Sapho’s micro applications improve employee productivity by consolidating access to tools, activities and tasks in a simple and unified work feed.