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Microsoft suspends new Windows Phone apps
Thu, 16th Aug 2012
FYI, this story is more than a year old

Microsoft has temporarily suspended publishing new apps in Windows after discovering downloading issues within the Marketplace.

The error relates to digital certificates, effecting users with version 7.5 upgrades with installations of certain apps stalling over the past week.

After several incidents of users being unable to download or update apps, Microsoft has issued a response through their official blog post.

“We know what’s causing the issue and are already planning to roll out a fix,” says Mazhar Mohammed.

“Until that’s finished, we’re going to temporarily stop publishing new apps in Marketplace.

“If you get an error message while installing or updating an app, the best thing to do is wait for us to correct the problem, which we’re working to do as quickly as possible.

“We’ve run into an issue with the digital certificates used to sign apps, and this is preventing some phones from installing some apps published during the last couple of days.”

Windows Phone Marketplace currently contains over 100,000 apps, with Mohammad recommending users simply do nothing and wait for further developments.

“I don’t recommend uninstalling any apps on your phone, since you likely won’t be able to download them again until the issue is resolved,” he says.

“Also, you’d lose any saved data for that app. Again, the vast majority of apps and games in Marketplace should install without trouble.

“We’ve investigated and determined the issue only affects phones that upgraded to Windows Phone 7.5 from an earlier version of the operating system. It does not appear to impact phones sold with Windows Phone 7.5 preinstalled.

“We estimate the issue also affects only a small percentage of the 100,000-plus apps in Marketplace. Among the more popular ones affected are the New York Times, WhatsApp, and Translator from Bing—all of which recently issued new updates.

“There’s nothing wrong with your phone and everything else should work fine.”

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