Digital Transformation / DX
Artificial Intelligence / AI
Internet of Things
Artificial Intelligence / AI stories
Transforming contact centres with a digital-first customer experience strategy
Taking a genuinely digital-first approach to CX means organisations must understand how customers access services and how they are supported.
CX tech rising, but human interaction still key
People need to be at the centre of any CX strategy.
Microsoft launches Code; Without Barriers
Microsoft, along with 13 companies across nine Asia Pacific countries, has launched Code; Without Barriers.
Oracle Fusion Marketing uses AI to bypass the lead and conversion process
Oracle has announced Oracle Fusion Marketing, helping marketers execute highly qualified campaigns.
SourseAI enters NZ distribution agreement with Devoli, eyes up telco market
SourseAI’s AI platform Sourse will enable Devoli customers to more effectively adopt machine learning, including real-time data on the New Zealand retail telco market covering broadband and mobile market insights.
ServiceNow's new platform helps businesses facing hybrid work challenges
ServiceNow has announced its Now Platform Rome release, delivering hundreds of innovations to help organisations adapt to the hybrid work era.
New low-code tools from Salesforce automate time-consuming, manual processes
Salesforce rolls out three new Einstein Automate products to help customers use low-code tools to automate time-consuming, manual processes.
How Self-Learning AI is changing the paradigm of endpoint security
Self-Learning AI is set to change the game for endpoint security – detecting the novel and sophisticated attacks that cause so much disruption today.
AI-driven solution automates and simplifies campus network rollouts
Juniper Networks has announced new AI enterprise features enabling customers to scale and simplify the rollout of campus wired and wireless networks.
Intuit confirms the $12 billion acquisition of Mailchimp
Intuit, the global technology platform behind TurboTax, QuickBooks, Mint, and Credit Karma, has announced it's agreed to acquire Mailchimp.
Cloudera appoints SaaS industry veteran as VP and managing director for ANZ
Cloudera has announced the appointment of Robert Yue as the new vice president and managing director for Australia and New Zealand.
Enterprises can now execute analytics at scale with Teradata Vantage
"With its new BYOM functionality, Vantage can address the most stubborn challenges facing organisations that wish to quickly realise value from their AI/ML investments.”
Four factors to consider before using AI to augment data analytics
Taking the time before rolling out these tools to understand their potential (and limitations) will ensure expected benefits are achieved.
Microsoft partnership to explore how cloud, AI and machine learning can be used in space
Project AI Off Earth will focus on the cutting edge of innovation in space.
Gfk's new AI platform combines market, consumer and brand analytics in a single source
GfK has launched gfknewron, an integrated, AI-powered software platform allowing companies to access market, consumer and brand data from a single source.
Lenovo unveils new high-performance AI, edge, and cloud services and hardware at Tech World
Lenovo has unveiled a wave of new enterprise and consumer innovations at its 7th annual global technology event, Tech World.
Huge six day conference Xilinx Adapt 2021 kicks off - edge, AI, and big data
New solutions and IP have been revealed for software, AI, and hardware developer communities in the first week of Xilinx Adapt 2021.
25 years since the first network security camera
Axis Communications celebrates the 25th anniversary of the network IP camera.
APAC organisations increasingly adopting AIOps to transform workforce
By 2023, 75% of Global 2000 IT organisations will have adopted automated operations to transform their IT workforce, according to IDC.
Salesforce introduces AI powered insights, sales enablement, and new self-service options
Salesforce has introduced three new Sales Cloud innovations, AI-powered insights, integrated sales enablement resources, and new self-service options.
New IOTech partnership to deliver artificial intelligence and visual inference at the Internet of Things edge
"An IoT edge system's ability to obtain immediate local insights from vision-based analytics will revolutionise how businesses create new value through their operations."
Google Cloud partners with C3 AI to help organisations accelerate AI solutions
C3 AI and Google Cloud have announced a new, industry-first partnership aimed at helping organisations accelerate their application of AI solutions.
Databricks officially valued at $38 billion following latest funding round
"This marks a thrilling new chapter that will allow us to accelerate our pace of innovation and further invest in the success of data-driven organisations on their journey to the lakehouse.”
New artificial intelligence application attracts 100 investors in first week of launch
The tool has collected the support of more than 100 investors in the first of week launch.