Technology news for New Zealand's largest enterprises
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Salesforce continues to stumble after critical outage
“To all of our Salesforce customers, please be aware that we are experiencing a major issue with our service and apologise for the impact it is having on you."
New approach to partners from Oracle's NetSuite
A new partner engagement programme has been announced by NetSuite along with new partner on-boarding systems.
02 Apr 2019
Why it’s important to keep up in a cloud-driven world
“Business management and enterprise resource planning solutions have evolved from simply being systems of record to becoming critical business platforms."
31 Jan 2019
Addressing legacy gridlock key to maximising AI
We all know that the value of data analytics is huge, but only if you can get to it - overcoming the barriers that legacy systems present.
25 Dec 2018
HubSpot announces fund for 'customer first' startups
HubSpot is pouring US$30 million (NZ$40 million) into a new fund to support startups that demonstrate ‘customer first’ approach of not only growing bigger, but growing better.
18 Dec 2018
The role of CIO is undergoing a major change
The CIO is now playing a much bigger role in customer experience and engagement.
16 Aug 2018
Former Google exec joins HubSpot as APAC managing director
“There is a huge opportunity for us to help SMBs adopt the right marketing, sales, and customer services strategies," says Nizami.
16 Aug 2018
Why Complexica’s CRM system landed them a business award
"What's unique about our approach is the use of large external data sets to automatically identify opportunities and potential problems."
07 Aug 2018
Why information management systems are moving to the cloud
"Traditional ECM is no longer enough to fill the complex needs of a digitally-transformed business."
03 Aug 2018
How to take your MSP game to the next level with services automation
It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.
26 Jul 2018
Artificial intelligence is here to disrupt industries. Are we ready?
"Australia is failing to embrace AI in business as quickly as the other top industrial nations."
18 Jul 2018
SAP announces new suite of solutions to modernise CRM
SAP announced a new suite of applications, SAP C/4HANA, to help businesses serve and retain customers.
06 Jun 2018
HubSpot’s latest offering makes it easier to deliver better CX
HubSpot's new customer service product is designed to turn every customer interaction into a growth opportunity.
11 May 2018
Hills dumps Salesforce in favour of Microsoft for its CRM and ERP
The distributor says the move reflects the company’s progression into the next phase of its digital transformation.
11 Apr 2018
Integration software speeding up and simplifying collaboration
While the individual teams have better tools than those of yesteryear, for most companies the knowledge-sharing between teams hasn’t caught up.
13 Mar 2018
Want to foster meaningful customer relationships? Here's how the cloud can help
Customers have become more complicated and it can be a struggle for sales teams to keep up.
05 Mar 2018
Get better ROI through SAP Hybris Cloud for Customer
You’ll want to know how to drive better ROI from your SAP investment. This is your very own welcome pack about SAP Hybris Cloud for Customer.
21 Feb 2018
Extend your SAP system to better service your customers
Bluleader helps organisations drive better ROI on existing SAP ERP investments by extending the data model on a seamless, single platform experience.
20 Feb 2018
Tearing down international borders with cloud-based communication
looks at how to leverage the cloud to build a truly connected global organisation
09 Feb 2018
Tenable delivers record earnings of $250 million for 2017
Tenable announced record billings of over $250 million representing a growth of over 45% for the fiscal year of 2017.
01 Feb 2018
SAP ink $2.4 billion agreement to acquire CallidusCloud
SAP says the acquisition gives them immediate leadership in the lead to money space.
31 Jan 2018
Big change for Michael Hill as digital transformation journey kicks off
Michael Hill operates more than 350 physical stores in Australia, New Zealand, Canada and the US, as well as four online outlets.
18 Jan 2018
Kiwi CRM app wins international Xero award
The app received the Xero Development Competition Award for its new Account Management Dashboard (AMD).
07 Nov 2017
TechnologyOne wins $7 million federal contract for SaaS deployment
The Department of Industry, Innovation and Science (DIIS) is the second shared service hub to partner with TechnologyOne.
31 Oct 2017