IT service management / ITSM news stories - Page 2
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Can you manage?
IT service management projects should not be undertaken lightly, but bring great benefits when done right.
IT service management / ITSM
Conference packs four days into two
The recession might have hit contact centres and IT helpdesks, but it has helped make two annual conferences "more action packed" according to organisers.
IT service management / ITSM
Service with a smile
<span style="font-size: 14pt;">The smart way to consolidate IT management.