Digital Transformation / DX
Artificial Intelligence / AI
Internet of Things
Supply chain woes set to continue in 2022 - Shopify
"In the months ahead, we will see logistics companies build more resilient supply chains with a heightened focus on digitisation and decentralisation."
Retail giants abandon paper receipts this Christmas
Slyp says partnerships with several leading fashion retailers will see the retailers switch off paper receipt printing for in-store purchases across a combined 42 stores.
How retailers can transform using data in the cloud
Cloud can do much more than reduce a retailer’s cost of computing and data storage. In fact, it can offer new experiences to both employees and customers.
2021 the year of retention for retailers - report
Transparent delivery, flexible payment options and website speed are key factors driving online shoppers.
COVID-19 pandemic continues to change Kiwis' shopping habits, report finds
A new survey of New Zealand consumers from Shopify demonstrates the ways New Zealanders are evolving their shopping habits and preferences in line with the COVID-19 pandemic.
Cybercriminals increase attacks on vulnerable retailers as global supply chain crisis worsens
“The 2021 holiday shopping season is shaping up to be a nightmare for both retailers and consumers."
You're invited for breakfast bites: Who's winning the direct-to-consumer battle in e-commerce
Many brands are seeing the appeal of selling direct to consumer (DTC), particularly during the massive shifts in buying behaviour during the course of the pandemic.
Aquila Technology customers urged to change passwords after data breach
A data breach of the Lower Hutt retailer's systems may have compromised customers’ personal and credit card information.
PIMworks introduces instant product syndication tool
The tool allows retailers to syndicate their product data to multiple channels, including Amazon, eBay and Flipkart, with a single click.
Get prepared to bring in customers, not fraudsters this festive season
This checklist is a sure-fire way for e-commerce retailers to get the most out of this year’s holiday shopping season in the new normal.
RangeMe launches global retailer solution in A/NZ market
RangeMe, the company behind the world’s largest product discovery and sourcing platform, has launched its global service to retailers in Australia, New Zealand and the wider APAC region.
LASER invests in NZ market with new distie and retail partners
"We have a strong focus on growing markets outside of Australia, and New Zealand is the first piece of this important growth puzzle for us."
Tips for better shipping in the borderless e-commerce landscape
Here are the steps that e-tailers can take to optimise shipping processes to make it more efficient and cost-effective for all parties.
Bridging the brick-and-mortar and e-commerce gap
Retailers should develop an understanding of new customers’ shopping habits, as well as take advantage of nascent opportunities for growth in the retail sector.
Virtual shopping, augmented reality could soon replace tactile shopping - study
"For e-retailers, it's clear that price and convenience alone isn't enough to keep people exclusively shopping online post-COVID."
Using electronic data interchange to maximise business revenue in peak seasons
Electronic data interchange (EDI) can provide a solution to the challenges presented during peak shopping seasons.
How to maximise business success with a digital supply chain post-COVID
Electronic data interchange (EDI) can play a significant role in retailers’ emergence from COVID-19 and their ability to compete effectively in the future.
Increasing profit margins for your online business through better cost management
Organisations can scale operations and increase profitability with discipline and planning, to minimise or avoid disrupting their traditional business, writes Pitney Bowes head of shipping for A/NZ Ben Seal.
Z Energy chooses TNS to upgrade retail customer experience
Z Energy has partnered with Transaction Network Services (TNS) to upgrade its customer experience with improved payments security and new digital offerings.
Google Cloud launches suite of e-commerce search solutions for retailers
“Retailers are in dire need of agile operating models powered by cloud infrastructure and technologies like artificial intelligence and machine learning (AI/ML) to meet today’s industry demands."
Positive customer experience will boost brand loyalty - study
A positive customer experience with a retailer during the festive season will encourage customer loyalty, according to new research from Zendesk.
APAC retailers lagging in omnichannel capabilities
“It’s great to see APAC brands making significant progress in improving customer experience, however, currently they aren’t setting the bar high enough for a customer-centric strategy."
NZ retailers urged to embrace new e-commerce experiences ahead of holiday season
Retailers should expect to see new shopping behaviours from customers
TNS launches new retailer-focused secure SD-WAN offering
Transaction Network Services (TNS) has launched its new TNS Secure SD-WAN offering in partnership with Fortinet, the enterprise security provider.