Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.More

The joint programme, CloudFuel, will help organisations move to cloud technology for unified communications, collaboration and contact centre.More

The video conferencing vendor has been named a Niche Player in the 2019 Quadrant for Meeting Solutions.More

Avaya IX Subscription gives customers the flexibility to scale consumption of Avaya’s contact center and unified communications solutions based on their needs.More

The new intelligent workspace solution enables enterprises to leverage an open and extensible framework to bring together data from across the entire enterprise.More

The regional telecoms operator will offer Avaya Contact Centre and Unified Communications solutions in the cloud with Avaya IP Office PoweredBy.More

It also received Silver in the Unified Communications (Service) Innovations category in the 2019 11th annual awards.More

RingCentral and Avaya will introduce “Avaya Cloud Office by RingCentral” and will jointly develop programmes and automated technologies.More

Globally, 93% of respondents agreed that digital natives have different needs and expectations in the workplace, and over half of CIOs (56%) are looking to grow their collaborative software offering to meet that demand.More

At the centre of these enhancements are three newly introduced modules, which help deliver comprehensive contact centre insights to enable better strategic decision-making.More

For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.More

Specialist unified communications distributor automates local hardware fulfilment and provisioning for RingCentral partners and customers.More

Scope Logic will take the role of providing 8x8’s voice, chat and contact centre solutions across Western and Southern Australia.More

8x8 has APAC in its sights as it opens a Sydney support centre for A/NZ and acquires a Singaporean Comms-Platform-aaS provider.More

The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.More

The business operations of Transition Systems will continue as a distinct Unified Communications business unit under the Exclusive Networks banner.More

Analysis reveals a growing penchant for super-sized SIP trunk groups, indicating a degree of channel over-subscription that leads to associated cost increases.More

Public sector institutions by their very nature tend to be highly risk-averse.More

The NEC UC Partner Award recognises partner achievements in the marketplace and helps build trust with prospective customers.More

The YVC-330 portable USB and Bluetooth speakerphone features SoundCap technology to make collaboration and meetings possible in open plan offices.More

Future Market Insights research shows that the global Unified Communications-as-a-Service market will hit US$12 billion in less than 10 years.More

This new offer enables Avaya partners to more effectively transition SMBs to cloud-based communications. More

Zoom is bringing its full Phone solution to Australia in July, but has launched a beta for us to try now.More

Study shows significant market opportunity for unified communications providers and a need for comprehensive security solutions.More