Rich Communication Services stories
Decline in trust with SMS platforms predicted by new XConnect study
Thu, 8th Feb 2024
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cloud services
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phishing
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email security
A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.
Singtel partners with Google to launch RCS services in Singapore
Mon, 29th Jan 2024
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smartphones
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digital transformation
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technology gifts
Singtel partners with Google in a trailblazing move, pioneering Rich Communication Services for business customers in Singapore, revolutionising traditional SMS services.
Surging demand among businesses for more interactive enterprise messaging
Tue, 25th Jul 2017
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contact centre
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martech
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chatbots
Ovum’s survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.