IT Brief New Zealand - Technology news for CIOs & IT decision-makers
New Zealand
Guides
#
artificial intelligence
#
digital transformation
#
disaster recovery
#
internet of things
#
work from home
Search
Stories by Caroline Francis
AI is powering a shift in digital customer engagement
Wed, 6th May 2020
#
contact centre
#
crm
#
martech
Pandemic propels digital shift, as AI chatbots become vital for business resilience and customer service.