Digitally enabled SMEs most optimistic about 2021

Informatica has released a Customer 360 SaaS solution, designed to help enterprises rethink and reimagine how they deliver Customer Experience (CX) in a post-pandemic, digital-first, cloud world. More

Discoveries made by analysts at Sophos have unearthed a new development: ransomware code appears to have been shared across ‘families’, and some of the ransomware groups seemed to work in collaboration more than in competition with one another. More

The low-code app development platform is now available as a standalone managed cloud service. More

Many significant cybersecurity events have occurred since the year 2000 — not every one of them ‘firsts’, but all of them correlating with a change in security behaviour or protection.More

With AWS CCI, we wanted to make it easy for customers who use different contact center providers to add AI and achieve new levels of operational efficiency."More

This latest funding round was backed by TCV, which is a capital investment firm that has backed the likes of Airbnb, Expedia, LinkedIn, Netflix, and Zillow.More

“Avaya’s leadership position in the Southeast Asia and APAC contact centre markets is built on its product innovation," says Frost & Sullivan.More

In many ways, the COVID-19 pandemic has ushered in what is effectively the largest work-from-home experiment ever conducted in human history. For many organisations, this has brought forward plans they had for digital transformation.More

The principle of ‘zero trust’ in cybersecurity is simple: Trust nothing, and verify everything.More

It comes after the European Commission announced its approval of the acquisition late last month, with the condition that the search engine giant would not use Fitbit health data to target ads to users in the European Union. More

"Brands and organisations must grow their digital capabilities to connect with their customers on the social and messaging platforms their customers use, not the other way around."More

Microsoft Cloud for Retail is designed specifically to help retailers turn data into insights through various Microsoft services.More

It’s no secret that the large-scale transition to remote working has sent ripples through every area of ICT. The reality is, this abrupt move has impacted every business, person and household.More

"Through this world-class partnership, we plan to scale up virtual event management and programs across APJ for multi-national brands.”More

Introduces elasticity and scalability for Boomi data management with AWS. Also, joins AWS Public Sector Partner Program.More

In a tweet, Gelsinger describes his time at VMware as ‘incredible, and life-changing’.More

Avaya has joined the AWS Partner Network as an AWS Select Technology Partner.More

The system uses a combination of cameras and ’8192 virtual microphones’ which capture sound in all areas of a room.More