Stories by Daniel Hand
The foundations of a modern data-driven organisation: Obtaining a clear view of the customer
Wed, 6th Oct 2021
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crm
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cx
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martech
The key to understanding customers lies in listening to them and connecting through various communication channels, says expert.
Four trends that will shape data strategy in 2021
Fri, 18th Dec 2020
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uc
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hybrid cloud
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digital transformation
Data modernisation and cloud adoption are key to business agility and resilience in the face of disruptive events, according to a report.