Stories by Dmitri Chen
Why tech complexity is a customer experience issue
Wed, 3rd Feb 2021
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crm
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devops
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cx
Software developers spending too much time troubleshooting issues is hindering customer experience and productivity. Tool consolidation is the solution.
Why tool consolidation should be a top priority for businesses
Thu, 26th Nov 2020
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devops
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apm
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software development
Businesses today face a myriad of problems due to using too many different software tools, hindering productivity and innovation.
Ensuring business continuity during COVID-19
Wed, 29th Apr 2020
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dr
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cloud services
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business continuity
There are three main areas that IT leaders must focus on when striving to ensure business continuity is maintained during the pandemic.
Business observability vs application monitoring: What’s the difference?
Thu, 19th Dec 2019
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devops
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it automation
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apm
Observability is the answer for when traditional monitoring won’t suffice, and when modern software teams need to play offense with software.