IT Brief New Zealand - Technology news for CIOs & IT decision-makers
New Zealand
Guides
#
artificial intelligence
#
digital transformation
#
disaster recovery
#
hybrid & remote work
#
internet of things
Search
Stories by Ian de Sousa and Paul Rilstone
How to turn the contact centre grind into interesting and rewarding work for your agents in 2025
Yesterday
#
uc
#
digital transformation
#
cx
AI-powered tools are transforming contact centres by easing agents' workloads, boosting job satisfaction, and cutting staff churn in 2025.
