About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 130
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
Fri, 28th May 2021
#
contact centre
#
cx
#
voip
8x8 introduces Experience Communications as a Service (XCaaS; merging UCaaS and CCaaS to enhance employee and customer experiences.
Ingram Micro to deliver Amazon Web Services in Australia and New Zealand as part of global expansion
Thu, 27th May 2021
#
cloud services
#
hyperscale
#
public cloud
Ingram Micro Cloud has confirmed it is now distributing a full range of Amazon Web Services cloud services to its reseller network in Australia and New Zealand.
Australian CIOs unprepared for further business disruption following COVID-19
Thu, 27th May 2021
#
dr
#
cloud services
#
business continuity
Australian CIOs not fully prepared for major business disruption, says Genpact study. 76% believe their organizations are unprepared.
Payment security vital as digital commerce resets in post-pandemic world
Thu, 27th May 2021
#
pos
#
martech
#
commerce systems
Visa has stressed the importance of robust payment security in a changing commerce environment post-pandemic, as fraud migrates to digital commerce.
Australia and New Zealand lead cloud adoption, but more progress to be made
Thu, 27th May 2021
#
cloud services
#
multi-cloud
#
cloud adoption
Australia and New Zealand are leading the way in cloud adoption, ranking joint first with the United States, according to the Infosys Cloud Radar 2021 report.
Human error remains leading cause of cyber attacks
Wed, 26th May 2021
#
cybersecurity
#
nixu software
#
knowbe4
Human error remains a leading cause of cyber-attacks, with over a third involving internal actors and social engineering, says Nixu research.
AI to predict future of transport
Wed, 26th May 2021
#
ai
#
university of melbourne
#
transport
A new project plans to use artificial intelligence to predict traffic congestion in a bid to optimise traffic in larger cities and improve road safety.
Double extortion attacks causing significant business disruption
Tue, 25th May 2021
#
malware
#
ddos
#
cloud services
Sophisticated double extortion attacks targeting essential industries is causing significant business disruption, a new report has found.
Mobile app developers potentially expose personal data of 100 million Android users
Tue, 25th May 2021
#
smartphones
#
technology gifts
#
mobile apps
Application developers have left their data and millions of users’ private information exposed by not following best practices.
Universities turn to privileged access management as they adopt Essential Eight cybersecurity strategies
Tue, 25th May 2021
#
pam
#
edutech
#
cybersecurity
Education sector faces surge in cyber attacks as ThycoticCentrify works with Australian universities to improve cybersecurity.
DDoS attack volumes on the rise - report
Tue, 25th May 2021
#
ddos
#
cybersecurity
#
radware
By the end of 2020, the extortionists started circling back to earlier victims who did not pay ransom in earlier attempts, reusing their attack research.
Poor service quality costing companies significant revenue
Fri, 21st May 2021
#
contact centre
#
crm
#
cx
Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels.
Palo Alto Networks introduces complete Zero Trust network security
Fri, 21st May 2021
#
malware
#
firewall
#
network management
Palo Alto Networks unveils innovations for easier adoption of Zero Trust, including a CASB, URL filtering, and DNS security capabilities.
Data poorly understood, inadequately valued and badly managed - report
Fri, 21st May 2021
#
big data
#
data analytics
#
bi
Global businesses are losing billions of dollars due to poor management and understanding of data, according to a report from Anmut.
Data warehouse and analytics professionals under increased pressure - report
Fri, 21st May 2021
#
big data
#
bi
#
data analytics
Data warehouse and analytics professionals are facing increased pressure to develop new data sets faster than ever, according to WhereScape.
Vectra AI identifies top 10 threat detections across Azure AD and Office 365
Fri, 21st May 2021
#
cloud services
#
public cloud
#
microsoft
Vectra AI: Spot early cyber threats in Microsoft environs to avert data breaches, Spotlight Report reveals.
Microsoft NZ launches new Teams features
Fri, 21st May 2021
#
microsoft
#
uc
#
voip
Microsoft personal features on Teams are now available in New Zealand, allowing users to connect, plan, and organise things in one place.
CrowdStrike launches industry-first adversary-focused cloud security solution
Thu, 20th May 2021
#
cloud services
#
devops
#
cloud security
CrowdStrike introduces adversary-focused cloud security solution, CrowdStrike Falcon Horizon, with real-time telemetry and behavioural detection.
Gender inequality still remains in tech sector as women struggle to secure roles
Thu, 20th May 2021
#
dei
#
node4
#
skillsoft
Almost a quarter of British 16-17 year olds are planning a career in the technology sector since the pandemic hit, new research shows.
Corporate scandals, misinformation disestablish public trust
Wed, 19th May 2021
#
forrester research
#
branding
#
analyst report
Corporate and governmental scandals have rocked public trust, leaving an opportunity for businesses to step in, research by Forrester shows.
Data quality and skills shortage holding businesses back from data empowerment
Tue, 18th May 2021
#
big data
#
data analytics
#
bi
Organisations face significant challenges to data-driven decision making, including skills gaps and data quality, says erwin by Quest report.
Ransomware attackers bolder than ever
Tue, 18th May 2021
#
malware
#
ransomware
#
cybersecurity
Ransomware ecosystem is complex with various actors involved, says cybersecurity firm Kaspersky. Educating ourselves is key to fighting them.
Android stalkerware on the rise
Tue, 18th May 2021
#
smartphones
#
technology gifts
#
eset
ESET research reveals a significant increase in Android stalkerware detections, with serious security and privacy issues identified in these monitoring apps.
Pure Storage unveils next evolution of Modern Data Experience strategy
Mon, 17th May 2021
#
storage
#
bi
#
big data
Pure Storage unveils its Modern Data Experience vision and strategy, offering cloud-ready solutions to transform data into business opportunities.