About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 33
A third of Brits face banking tech issues, many may switch
Tue, 23rd Jul 2024
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banking
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customer satisfaction
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financial services
A survey reveals a third of Brits faced tech glitches in banking last year, with 30% eyeing bank switches. Roq's Paul Darby stresses tech reliability.
Microsoft Azure outage causes global disruption across industries
Mon, 22nd Jul 2024
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ai security
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cybersecurity
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healthtech
The Microsoft Azure outage, triggered by a faulty CrowdStrike update, disrupted banking, aviation, and healthcare globally, highlighting cybersecurity flaws.
Global IT outages disrupt key sectors globally due to updates
Mon, 22nd Jul 2024
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ransomware
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ai security
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healthtech
Global IT outages caused by Microsoft and CrowdStrike updates disrupt key sectors, sparking urgent calls for improved cybersecurity practices.
Exabeam & LogRhythm merge to form AI-driven security giant
Thu, 18th Jul 2024
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siem
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advanced persistent threat protection
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ueba
Exabeam and LogRhythm complete merger to create an AI-driven security operations platform, led by CEO Christopher O'Malley.
United Kingdom to introduce stricter AI Bill in King's Speech
Thu, 18th Jul 2024
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martech
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hcm
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cdp
The UK government announced an AI Bill in the King's Speech, aiming to shift from flexible frameworks to binding regulations ensuring responsible AI use.
Mixed reaction from the AI community on King's Speech
Thu, 18th Jul 2024
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llms
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ai
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ai models
The King's Speech lacked the anticipated new AI Bill, sparking mixed reactions and highlighting the UK's focus on cyber security over comprehensive AI legislation.
Industry leaders react to King's Speech on tech & cybersecurity
Thu, 18th Jul 2024
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uc
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firewalls
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breach prevention
Industry leaders react to the King's Speech, highlighting the importance of connectivity, cybersecurity, and AI in the new Labour government's legislative agenda.
ReliaQuest report notes 20% spike in ransomware Q2 2024
Thu, 18th Jul 2024
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ransomware
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mfa
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martech
ReliaQuest's Q2 2024 report reveals a 20% surge in ransomware attacks. With 1,237 organisations hit, new players like RansomHub rise amid the RaaS disruption.
Report reveals surge in advanced DDoS attacks for 2024
Thu, 18th Jul 2024
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uc
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advanced persistent threat protection
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breach prevention
Imperva's 2024 DDoS Threat Landscape report reveals a 111% rise in mitigated attacks, with the financial sector hit hardest.
CrowdStrike launches Falcon Complete Next-Gen MDR with AI integration
Thu, 18th Jul 2024
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advanced persistent threat protection
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rpa
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ai security
CrowdStrike unveils Falcon Complete Next-Gen MDR, integrating generative AI with the Falcon platform to accelerate cyberattack response.
Hybrid cloud storage surpasses AI as top enterprise priority
Thu, 18th Jul 2024
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data privacy
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ai
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cybersecurity
Nasuni's latest report underscores a shift in business priorities, revealing 54% of firms now prioritise cloud data management over AI due to security concerns.
Most Australians targeted by online scams, study reveals
Thu, 18th Jul 2024
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martech
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commerce systems
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email security
New research by PayPal shows a staggering 97% of Australians have been targeted by scammers, with 86% proactively helping others to stay safe online.
Australian banks lead in AI adoption but face key challenges
Thu, 18th Jul 2024
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fintech
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cx
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martech
Australian banks lead AI adoption with 83% implementation rate, but face hurdles like poor data strategy, employee resistance, and leadership challenges, study reveals.
Study: chat-based screening aids candidates with disability
Thu, 18th Jul 2024
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recruitment
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autism
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dyslexia
New research from Sapia.ai reveals chat-based screening tools offer a more equitable assessment for candidates with disabilities, reducing the gap in passing rates.
91% of Australians seek better support for neurodivergent employees
Thu, 18th Jul 2024
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anz bank
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dxc
A new survey by DXC Technology reveals 91% of Australians feel organisations can better support neurodivergent employees.
Businesses turn to immersive phygital experiences for engagement
Thu, 18th Jul 2024
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cx
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martech
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ai
Businesses are leveraging immersive phygital experiences, blending physical and digital interactions, to enhance customer engagement.
Online shopping sees surge in parcel theft claims in Australia
Thu, 18th Jul 2024
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ecommerce
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online shopping
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electronics
Parcel theft claims in Australia have more than doubled, due to the surge in online shopping, a trend that intensified during the COVID-19 pandemic.
AI expert offers tips to help small businesses leverage AI tools
Thu, 18th Jul 2024
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genai
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ai
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deloitte
Rebecca Hegeman of Localsearch shares strategic insights on harnessing AI for SMEs, addressing a significant adoption gap.
UK banks lead AI talent hiring surge as Europe catches up
Tue, 16th Jul 2024
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hsbc
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credit suisse
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evident
UK and European banks ramp up AI recruitment to boost workforce productivity, with a 12% rise in AI roles in UK banks and Deutsche Bank and Santander leading efforts.
UK businesses hit hard by AI-driven cyber threats, says report
Tue, 16th Jul 2024
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ai security
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hsbc
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financial institutions
A Darktrace report reveals that 71% of UK businesses have faced AI-powered cyber threats, with 95% feeling unprepared. Firms like Barclays and HSBC are at risk.