Latest news - Page 20

Talkdesk reveals AI Rewriter and AI Translator to enhance customer service, promising personalised, efficient interactions and cutting AHT by up to 30%.

Netsafe's Contact Centre wins top award for the second year in a row, with Caitlin honoured as Most Outstanding Customer Service Representative.

academyEX celebrates a major milestone as it grants Postgraduate and Masters degrees to 152 students, featuring cutting-edge programmes like 'Master of Change and Organisational Resilience' and international 'Master of Technological Futures'.

The Apple Watch Series 10 achieves an impressive balance of sleek design, powerful functionality, and robust performance, making it a perfect daily companion for both smartwatch newcomers and seasoned users.

Retailers must embrace emerging tech and automation for Black Friday triumph, cutting costs and ensuring efficiency during high-demand periods.

Easy Crypto becomes the first exchange to disclose fraud refunds totalling $2.7M, stressing security as about 50% of Aussies & Kiwis show crypto interest.

Blockchain technology is revolutionising the industrial sector by enhancing transparency, security, and efficiency. Companies like IBM and Power Ledger lead the way.

Juniper Networks unveils its AI-Native Networking Platform updates for Wi-Fi 7, boasting higher throughput and lower latency. The AP47 Series and EX Series Switches lead this innovative leap, providing enhanced network management and sustainability.

Oracle unveils Java 23, boasting numerous enhancements and new features aimed at boosting productivity, performance, and innovation for developers.

Percona debuts Percona Everest, a cloud-native, open-source DB platform tackling vendor lock-in issues and high DBaaS costs with automated multi-database support.

Vultr partners with HEAVY.AI to enhance data analytics with global NVIDIA GPU cloud infrastructure, aiming to boost efficiency and performance across various industries.

Yellow.ai has unveiled its VoiceX platform, enhancing voice interactions with LLM-based technology to boost customer engagement and reduce operational costs.

A study by Adobe reveals 94% of US consumers worry about election misinformation, urging transparency and tools to verify digital content authenticity.

GoCardless has named Pēteris Daliņš as VP of Operations and head of its Riga office, bolstering its leadership and footprint in Latvia's fintech sector.

Only 16% of organisations adopt a strategic compliance approach, spotlighting the emergence of risk orchestration as a key trend in CFO and compliance roles.

Kula launches the first hiring platform with advanced AI, aiming to revolutionise recruiting by personalising and automating every step of the process.

New IDC and Expereo research reveals 60% of CIOs see AI enhancing their reputation, but 47% face unrealistic board expectations, causing increased stress.

Vectra AI reveals a critical Transitive Access Abuse vulnerability in Google Cloud's Document AI, raising data exfiltration risk for users.

CONTEXT forecasts a modest PC market recovery in 2024, driven by increased demand for replacement devices and technological enhancements amid stabilising economic conditions.

Cybersecurity researchers at SquareX reveal that attackers can evade Secure Web Gateways by breaking malware into tiny, undetectable chunks, rendering traditional defences ineffective.