Companies looking to implement cloud computing infrastructure could learn a lesson or two from processes underlying logistics management.
In the digital skies, the challenge of cloud security hinges on balancing control with trust, urging a collaborative push for standards.
Cloud computing is either one of two things: an overhyped term destined for obscurity, or the greatest promise for the future of IT.
Virtualisation fuels the cloud's growth, with Gartner predicting a $US6.2bn market by 2013, enhancing efficiency and agility for businesses.
Cloud computing evolves as the go-to tech solution, promising cost savings and security, despite requiring a shift in corporate IT strategies.
It seems everyone is 'on' Facebook, whether you are a government department, telecommunications business or simply someone with funny cat photos to share.
There has been a big buzz around cloud computing, particularly in the past year. Has it lived up to the hype?.
IT has become an established career path, and increasingly people are simply following it rather than being excited by it.
The humble private branch exchange (PBX) is morphing from telephony basics into an IP-based, enterprise communications gateway.
Is your 0800 call wait costing more than you think? Absences in NZ call centres could inflate your phone bill dramatically.
Revolutionising customer service, the next 'context' centres merge digital savvy with saving businesses time and costs.
Mark Callander of CallPlus is boldly challenging NZ's big three telecoms, aiming to transform the competitive landscape for better consumer services.
So if the industry is going to improve its image, what should be the key areas of focus? Here are my suggestions:.
The success of New Zealand's fibre to the home (FTTH) network relies heavily on early consumer adoption, according to industry stakeholders.
Telecom NZ readies for the fibre era, poised to shape a digital future with over 25,000km of fibre, aligning with government's Ultra Fast Broadband plans.
Hyatt Regency Auckland adopts the latest FCS e-Connect system, aiming to enhance guest satisfaction with swift and efficient service request handling.
Orcon returns to the mobile market with no fixed-term contracts, offering customers more flexibility. CEO Scott Bartlett believes it's a game changer.
Discover how HootSuite, the ultimate media tool, revolutionises social media management for businesses, offering seamless collaboration and analytics.
2010 shapes into the landmark year for smartphones and tablets, as Apple leads the charge, transforming them into essential tools for millions.
The convenience of being mobile has made wireless networks an increasingly popular choice when setting up a home office or moving into a new work space.
