itb-nz logo
Story image

8x8 announces full integration with Jabra headsets

22 Apr 2020

8x8 has formed a partnership with Jabra to expand equipment offerings to include the Jabra BIZ, Engage, Evolve and UC VOICE mono and stereo headsets. 

8x8 says that this expansion in headset capabilities is coming in response to the dramatic increase in usage of the company’s desktop and mobile apps for voice, video conferencing, chat and contact centre, as companies quickly move to work from home environments.

A total of thirty-two models across the Jabra BIZ, Engage, Evolve and UC VOICE headset families can be used with 8x8 X Series, 8x8 Video Meetings and 8x8 Contact Center.

“Our research has shown that knowledge workers are facing increased disruptions while collaborating,” says Jabra North America president and general manager Kelly Nagel, President and GM, Jabra North America. 

“It’s paramount that they have the tools to overcome a noisy environment and communicate effectively. Our partnership with 8x8 provides customers with the exceptional call quality they need to stay focused and productive using a Jabra professional headset and 8x8 service plan with a physical phone, softphone or mobile device.”

With this integration, joint customers will have a seamless experience when making and receiving calls using the 8x8 Virtual Office Desktop or Mobile applications and a Jabra headset. 

Users can answer, mute and disconnect 8x8 calls directly from their Jabra headsets with no further actions required in the 8x8 applications, for an experience that replicates the native phone application and business phones.

“8x8 is dedicated to providing companies with the communication capabilities they need to remain productive regardless of location or device. As businesses and organisations shift to mobile and remote working, it becomes even more paramount employees and contact centre agents can communicate clearly with colleagues, partners and customers,” says 8x8 chief product officer Dejan Deklich

“The partnership with Jabra expands the choice companies have with 8x8 to ensure their teams can be productive and effective while working from anywhere.”

8x8 X Series provides a reliable and resilient solution across desktop and mobile devices for voice, video conferencing, chat, contact centre, APIs and advanced analytics. 

X Series includes Video Meetings which is powered by Jitsi, an open-source community for secure video meetings technology sponsored by 8x8. 

Video Meetings is also available as free and paid standalone versions and is optimised for use with the WebRTC standard which enables attendees to join meetings without downloads or plugins. 

Express is a solution for small organisations and teams that require a complete, pre-configured business phone system with a dedicated business number, video meetings and messaging in a single desktop and mobile application.

Story image
IFS names global partner award winners
Three organisations who operate in A/NZ have won global partner awards from the enterprise applications provider.More
Link image
In the world of IT strategies, data resilience is among the most critical
The value of data in 2020 cannot be overstated, with some businesses facing catastrophe if subject to a breach. Here's why having a robust strategy to prevent this is crucial.More
Story image
Internet outages drastically increased during COVID-19 lockdowns, report finds
Global internet disruptions increased 63% in March, with internet service providers hit the hardest. This is according to the 2020 Internet Performance Report from ThousandEyes, the internet and cloud intelligence company.More
Story image
Jabra's Evolve2 range empowers shift towards UC tools
The new Evolve2 headset range includes seamless integration with software ecosystems, while blocking out more noise to improve optimal working conditions in increasing open office spaces.More
Download image
Why there's a huge push for NFV in today's enterprises
To help networking and IT professionals better understand the opportunities and challenges associated with deploying NFV technology, new research based on responses from more than 1,300 IT and networking professionals from around the world is now available. More
Link image
How virtualisation has overhauled traditional HSM
Hardware security modules (HSMs) have undergone a drastic change since the inception of cloud computing. Here's how virtual HSMs can boost growth and security, compared with their predecessor.More