Aotearoa launches first AI impact survey on productivity

New research is set to measure the impact of artificial intelligence (AI) on productivity in New Zealand, as AI Forum NZ partners with Te Herenga Waka Victoria University of Wellington and Callaghan Innovation.

This initiative marks the launch of the first in a series of quarterly surveys aimed at assessing AI's role in the workplace.

Madeline Newman, Executive Director of AI Forum NZ, stated, "As someone on the front line of AI, I'm constantly asked for data to give meaningful context to the stories we all hear about Kiwis' use of AI, particularly in the past 18 months when the technology has grown exponentially. But we don't really know what impact AI is having in New Zealand workplaces, who's using it and how."

Newman further noted the lack of independent studies on AI, both domestically and internationally. "While there's plenty of anecdotal information, no independent studies have been done. This isn't an issue just in New Zealand—there's also a scarcity internationally of academically-defensible, rigorous data," she explained.

New Zealand has faced challenges with productivity growth over the past few decades. According to the Treasury, productivity growth averaged 1.4% annually in the 20 years leading up to 2013, but it has plummeted to just 0.2% in the past decade. Alarmingly, there was a 0.9% decrease in productivity in the year leading up to March. Factors contributing to this decline include diminished innovation, weak investment, and a slowdown in international trade.

The Productivity Commission highlighted that for half a century, Kiwi workers have produced less for every hour worked compared to their counterparts in other OECD countries. The commission added that the productivity challenge is not solely about Gross Domestic Product (GDP) figures but also about enhancing the quality of life.

"We know AI is revolutionising most industries by automating tasks, optimising workflows and providing valuable data insights," Newman said. "Used responsibly, AI can help create more time by taking over repetitive and time-consuming tasks. This allows workers to focus on more strategic and creative work."

The upcoming survey is designed to identify the current utilisation of AI within businesses and organisations in New Zealand. The survey, which includes a short, easy-to-answer online questionnaire, aims to provide baseline data to measure progress through subsequent surveys. Participants can answer key questions anonymously and share their stories about using AI if they choose.

"We also want to hear from those who aren't using AI at all so we can identify these industries, explore the reasons why, and address potential concerns," Newman added. The research partners are encouraging participation from businesses across various sectors to ensure a comprehensive understanding of AI's impact on productivity.

The preliminary survey is now open and businesses are encouraged to participate until 21 June. Findings from the survey will be made freely available online.

Newman expressed hopes for the outcomes of the survey, stating, "Best case scenario, we may discover more people have adopted AI and are making productivity gains. If this is the case, it helps us show how Aotearoa New Zealand is taking advantage of AI and becoming more competitive."

Newman also addressed the possibility of less favourable outcomes. "The worst-case scenario is slow AI adoption, apprehension and even blanket restrictions on its use. Given the AI genie is well and truly out of the bottle, this response would still help us gain a clearer understanding of what is needed to help people adapt."