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Avaya brings Device as a Service offering to more businesses around the world

By Catherine Knowles
Mon 13 Jul 2020
FYI, this story is more than a year old

Avaya has launched its Device as a Service offering as a subscription program into nine new markets in North America, South America and Asia.

The offering allows businesses to use Avaya’s business communication devices with the flexibility of a monthly subscription rather than an upfront purchase.

The announcement follows Avaya’s reported 200% quarter-over-quarter growth in subscription based services in its latest earnings report.

This signifies a large increase in demand for flexible payment programs to help customers manage costs and future-proof their investments, the company states.

Avaya’s Device as a Service offering complements the Avaya Subscription program, which is designed to equip customers with the devices required to maximise the potential of this software, and enabling customers to purchase them in the same flexible, predictable manner.

Businesses in Mexico, Thailand, Australia, Taiwan, Argentina, Japan, Hong Kong, Colombia, and Singapore can now join the list of customers around the world that utilise Avaya Devices for the workplace and home offices to increase digital worker productivity and enable better customer service.

With the platform-agnostic capabilities of the Avaya Device portfolio, these devices can be deployed on both Avaya and non-Avaya platforms.

The Avaya Device as a Service website provides a drop-down listing of the markets, including new geographies, in which Device as a Service is now available.

More information can be found through Avaya on the ‘Find Your Fit’ Online Device Catalogue, the Devices Planning Guide, the Device as a Service Overview and the Subscription Overview.

Avaya director of Avaya Subscription Marketing Steve Brock says, “The success of the Avaya Subscription program is the result of customers accelerating their digital transformation activities - including establishing a new ‘all weather workforce’ that can work securely from anywhere and adding technologies that enable them to better serve customers.

“They want the latest software and support at a price point that lets them more forward immediately, so that they can innovate when they have needs, with additional financial options.”

Avaya also announced that its devices portfolio has been recognised with Frost & Sullivan’s 2020 Global Product Line Strategy Leadership Award.

This award showcases Avaya’s continued investment in research and development paired with the company’s innovation in a robust, differentiated portfolio of IP desktop phones and multimedia phones with advanced capabilities and features that deliver a smartphone experience.

Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration in the cloud, on-premise or a hybrid of both.

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