IT Brief New Zealand logo
Technology news for New Zealand's largest enterprises
Story image

Backup is broken and it’s best you fix it

Thu 25 Jul 2013
FYI, this story is more than a year old

Despite the essential nature of the service, backup has never been easy or even a priority for IT administrators.

The problem is aggravated by the way in which technology systems and data stores have grown and spread in recent years, pushing back the ideal of an efficient and cost-effective backup and restore regime.

Simply put, many IT departments just can’t keep up with company backup requirements thanks to ‘accidental architecture’ and the sheer volume of information that needs protection.

For many businesses in New Zealand, backup is essentially broken - but be warned, failure to fix it can have dire consequences.

Fully recover

Just how real and serious a problem this situation is emerges from recent research commissioned by EMC and conducted by independent company Vanson Bourne. The ‘Disaster Recovery Survey 2012: Asia Pacific and Japan’ report shows 77 per cent of IT decision makers are not confident they could fully recover from data loss.

Driving home the precarious position in which many companies find themselves, 57 per cent of respondents had experienced data loss in the past year.

Although most IT managers already instinctively know that inadequate backups have a negative effect on business, the research drives the facts home: some 43 per cent of respondents said data loss affected employee productivity; 29 per cent said it caused loss of revenue; and 29 per cent noted a loss of customer confidence.

The changing nature of most IT departments potentially puts the integrity of the backup regime into a downward spiral. As many elements of the infrastructure are virtualised or transitioned to the cloud and as data volumes continue to grow unabated, it becomes ever-harder for backup and archive teams to keep up.

Not good enough

At the root of the backup challenge is a combination of data and people. With different individuals responsible for different aspects of the company IT infrastructure, a fragmented approach to data protection emerges.

In effect, driven by fear, a sense of duty or a combination of the two, the storage team, the app team and the hypervisor teams implement their own backup, disaster recovery and archive solutions.

While this approach is certainly better than no backup regime at all, there are serious shortcomings with it. Data volumes become siloed and organisations find themselves with an ‘accidental architecture’ for the backups. There is little strategy; it just happens.

Shortcomings include the inability to scale, the possibility that not all data is covered by the backups and cost efficiencies going out the door.

Information that finds itself in an accidental architecture is not very well managed. Delivering the peace of mind that most CIOs should expect from their backups depends on a strategic approach that brings it all together, eliminates gaps and provides assurance.

The answer lies in a protection storage architecture that provides a single, consolidated platform for all data protection. Such a system lives on-premises and in the cloud and is optimised for capacity and long term durability. It can handle backup, archiving and disaster recovery.

Just as the problem of accidental architectures comes from a combination of data and people, so too does the solution of a protection storage architecture depend to an extent on the people responsible for it. The team should think and act like a service provider: deliver fast access to data, enable applications to be easily integrated and protect the entire data pool.

The key question that should drive them is this: “How can I help accelerate the business?”

Cloud conundrum

Transforming IT and business models to take advantage of cloud computing isn’t without its challenges. While the number of physical devices is likely to be reduced, the amount of data continues to grow – and more applications are likely to find themselves running in virtual machines on a reduced number of physical servers.

With more data sitting behind these applications, the traditional approaches to backup start to break down. In effect, a bottleneck is created in the physical infrastructure which is supporting the virtual environments. They just can’t handle the volume, to the extent that the backup can start impacting end user application availability.

That limits the ability to achieve efficient data protection, even as all other aspects of business and IT performance are expected to improve to drive competitiveness.

..and the solution

Moving to purpose-built backup appliances is widely regarded as the answer to sufficiently fast backups.

Furthermore, future applications will become more responsible for protecting the data behind them, rather than having a third party product protecting the data on that application’s behalf. End users will also have enhanced visibility and control over data and protection of business-critical applications.

The problem of the bottleneck is also addressed to an extent by data de-duplication technology which taps into application intelligence to reduce back up times from hours to minutes and even seconds.

Measure & manage

Backup and restore capabilities are just one component of an holistic approach to company data management. With a protection storage architecture, the IT team is equipped to execute this component efficiently and universally, across all information assets.

While addressing the backup challenge, the protection storage architecture facilitates secure access to data for all employees who need it, while equipping the IT team with the tools to manage information and deliver executive reports on their ability to do so.

To finish...

Disjointed data is the enemy of efficient data management. The ‘accidental architecture’ that many organisations have found themselves with is not the way of the future.

Data needs to be consolidated and managed centrally to ensure it is protected and applications can be easily integrated. In turn, organisations need to provide employees with fast access to data and data management services that enable them to get value from the information in its current location.

With the right technology, businesses can accelerate their IT transformation, lower operational costs and increase their application availability. In fact, solutions today can deliver 10 times more scalability and four times faster performance to securely consolidate all backup and archive data.

When operating in a new virtualised environment, it’s imperative that data protection is optimised for the new conditions. If organisations don’t make changes to the way they protect and manage their data it will not only become an IT problem, but also a business problem.

By Shane Moore, Director of Product Marketing for EMC's Backup and Recovery Systems (BRS) Division across Asia Pacific and Japan

Related stories
Top stories
Story image
Video: 10 Minute IT Jams - An update from Mendix
Mendix is a low-code platform used by businesses to develop mobile and web apps at scale, and Jornt joins us today to discuss how these offerings work, and what benefit they have in the development process.
Story image
Artificial Intelligence
Appier achieves historically high growth rate of 56% YoY
"Our strong momentum over the past two quarters underscores Appier's significant growth alongside our customers."
Story image
Lucid Software
Lucid Software expands enterprise offerings with enhanced slack apps
Lucid Software has expanded its enterprise offerings with enhanced slack apps for its Lucidspark and Lucidchart technology.
Story image
Kaspersky uncovers new attacks by advanced persistent threat group
The attacks involved modifications of the well-known malware, DTrack, as well as the use of a brand-new Maui ransomware.
Story image
Can biometrics help? 123% increase in Gen Zs scammed online
In the three years leading up to 2022, the number of Gen Zs who fell victim to online scams rose by 123%, according to Ping Identity.
Story image
How well do rangatahi understand cyber safety in Aotearoa?
Do rangatahi in Aotearoa understand the importance of being safe online, or has lifelong exposure to the internet resulted in widespread complacency?
Story image
Data analytics
Pressure on orgs to up their data analytics game - study
A recent report from Sisense highlights data transmission, analysis, and risk management remain top concerns for data professionals in APAC.
Story image
Artificial Intelligence
Gartner unveils key emerging tech to watch in 2022
"Such technologies present greater risks for deployment, but potentially greater benefits for early adopters," says Gartner.
Story image
Dicker Data
Dicker Data brought on as Acronis partner for A/NZ
The news about the partnership comes in as cyber criminals continue to exploit gaps in traditional solutions and strategies in NZ and across the APAC region.
Story image
Enterprise Resource Planning / ERP
Why the right ERP (and partner) is crucial to an innovative and successful business
Enterprise Resource Planning (ERP) is a foundational step to ensuring a robust business model; here's why choosing the right one could be vital to ensuring long-term success and innovative results.
Story image
Cloud and data protection big challenges for NZ businesses
"This surge towards a cloud-first approach meant security and safety became afterthoughts - there's no point being the fastest car on the racetrack if you crash.”
Story image
Hybrid Cloud
The essential guide to digital transformation by SolarWinds
Digital transformation is a buzzword thrown around all the time by companies, but what does it actually mean and why is it important? SolarWinds breaks it down.
Story image
Why printing security plays a vital part in keeping Aotearoa safe
While internet printing, mobile printing and other similar technologies have no doubt made things easier to manage, it has also brought a whole new set of problems to the table.
Story image
Gartner Magic Quadrant
Gartner names Lookout a Visionary in 2022 Magic Quadrant
Gartner has recognised Lookout as a Visionary in the 2022 Magic Quadrant for Security Service Edge (SSE) and one of the top three offerings in the 2022 Gartner Critical Capabilities for SSE report.
Story image
Why security needs to shape your journey to the cloud
It's estimated that 80% of workloads could be in the cloud in the next few years. How can you make all that data secure?
Story image
Dynatrace extends application security capabilities for runtime environments
Dynatrace has announced that it has extended its Application Security Module to detect and protect against vulnerabilities in runtime environments.
Story image
Tech job moves
Tech job moves - Fastly, INX, Kinly, SmartBear & Vectra AI
We round up all job appointments from July 29 - August 12, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Ingram Micro
Ingram Micro NZ sees $74 million revenue growth in 2021
Ingram Micro New Zealand's latest financial report reveals that its revenue from contracts with customers increased by almost $74 million in 2021.
Story image
Privileged Access Management / PAM
The importance of stopping identity sprawl for cybersecurity
The 2021 Data Breach Investigations Report (DBIR) shows that 61% of all breaches involve malicious actors gaining unauthorised, privileged access to data by using a compromised credential. Unfortunately, it is often too late when the misuse of a credential is detected.
Story image
Artificial Intelligence
Is your chatbot bringing down the customer satisfaction score?
The top 10 reasons why chatbots are failing to meet customer expectations and what you must do to avoid that.
Story image
Data Protection
Advancing genomic sequencing and public health with digital infrastructures
Right before our eyes, we've witnessed the development of the COVID-19 vaccine in record time. An enormous achievement in an otherwise lengthy task that previously took, on average, 10-15 years.
Story image
Organisations exposing highly sensitive protocols to public internet
More than 60% of organisations expose remote control protocol SSH to the public internet, while 36% of organisations expose the insecure FTP protocol.
Story image
Exclusive: The Access Group shares the benefits of embracing SaaS
In today's rapidly changing working environments, efficiency and productivity are surefire ways to create business growth and success.
Story image
Garmin expands NZ footprint with new Auckland distribution centre
The facility at Goodman’s Highbrook Business Park will be fully operational from October 2022 and features 3,586sqm of warehouse space.
Story image
IBM expands Power10 server line for business modernisation
IBM has recently announced a significant expansion of its Power10 server line with the introduction of mid-range and scale-out systems.
Story image
Cloud Security
Tenable makes additions to Cloud Security portfolio
Tenable has announced additions to Tenable Cloud Security that represent the next step in assessing threats related to cloud vulnerabilities.
Story image
Datacom research explores reality of zero trust in A/NZ
Zero trust is fast emerging as global best practice in cybersecurity and local leaders are on board, with 83% considering it essential to security.
Story image
Latest VMware threat report reveals truth about deepfakes
"Cyber criminals have evolved. Their new goal is to use deepfake technology to compromise organisations and gain access to their environment."
Story image
Digital Transformation
Top tips for making your finance transformation program a resounding success
Planning to make 2023 the year you embark on a wholesale finance transformation program? It’s a move that will stand your enterprise in excellent stead as you navigate the complexities of the post-Covid business landscape.
Story image
Application Performance Monitoring / APM
New Relic integrates offering with Atlassian’s Jira Software
New Relic has integrated errors inbox with Jira Software to allow developers to easily access and set up complete stack error tracking and software performance monitoring from within the tool.
Story image
Cyber attacks
Dramatic uptick in threat activity with exploits growing nearly 150%
"While it’s not a surprise given increased attack opportunities like remote work, it’s still a worrying development and one we cannot ignore."
Story image
New Zealand cloud provider challenges Google's claims on data control for region
A Wellington cloud services provider says Google's claim it will offer New Zealanders complete control over their own data is not true.
Story image
Education sector seeing highest volumes of cyber attacks
When breaking down the numbers to education attacks by region in July 2022, A/NZ was the most heavily attacked.
Story image
Snyk announces plans to expand partner network in APJ
Recognising that partnerships are critical for growth, Snyk is building an entire partner ecosystem that will drive its expansion across APJ.
Story image
Ministry will no longer accept equipment from Chinese firm Hikvision
The Ministry of Business, Innovation and Employment (MBIE) says it will no longer accept equipment from a major Chinese surveillance camera maker.
Story image
Avast reveals zero-day exploits targeting Chrome and Microsoft
Avast, released its Q2/2022 Threat Report today, revealing a significant increase in global ransomware attacks, up 24% from Q1/2022.
Story image
High level of Customer Identity & Access Management adoption
The study from Okta revealed that the pandemic has either accelerated or highlighted the need for digital-first strategies.
Story image
Investment in APAC cold storage to reach $5 in next decade
Investment in Asia Pacific’s cold storage market is expected to grow fivefold in the next decade, according to JLL.
Story image
Augmented Reality
TeamViewer remote access software integrated into RealWear Cloud
TeamViewer has announced a major expansion of its partnership with RealWear, a leading provider of assisted reality wearable solutions for frontline industrial workers. 
AWS Marketplace
Learn how security orchestration, automation, and response (SOAR) enhances your security strategy.
Link image
Story image
Why enhancing bot protection for web and API endpoints matters
The trouble with bots is that they aren’t all bad. Unfortunately, this can make it challenging to detect malicious bots that find their way into your system and threaten your business.