IT Brief New Zealand logo
Technology news for New Zealand's largest enterprises
Story image

Better together: Why IT and HR need a stronger bond

FYI, this story is more than a year old

Digital innovations are changing everything about the way we work and learn - no industry or organisation is immune. Currently, the divide between departments in many companies is enormous, with some employees rarely working together. This creates conflicting priorities within the business and hinders the creation of new ideas and innovation. 

HR and IT haven’t historically been closely linked or aligned within organisations. Now more than ever, these departments need to work more closely to communicate and effectively demonstrate the capabilities of technology they roll out across their organisation. Misalignment between these two departments can seriously affect the success of digital transformation among businesses. In order to digitally innovate, partnering afresh with the IT department is the first place to start. According to Deloitte’s 2017 Global Human Capital Trends report, 33 per cent of HR teams are using some form of AI technology and 41 per cent are building mobile apps to deliver HR solutions. IT teams are an integral part of creating and rolling out both.

In the same way, IT departments need to have an understanding of how new technologies and systems are going to be practically deployed by companies. The latest and most cutting-edge tech is useless in the hands of a workforce who don’t understand it or can’t apply it to their everyday tasks. HR can provide the real-world lens that IT needs to bring this tech to life and start creating better business results – but only through open communication and effective collaboration.

IT decision makers are often guided in their solution assessments by a technology blueprint and a desire the rationalise the number of vendors supported. It is important that this drive from an IT perspective does not prevent their HR department from innovating and evolving in a way that helps the company to be differentiated by its people versus the efficiency of its technology infrastructure.

So, what are some ways HR and IT can work better together to drive business success?

Keep your eye on the prize

For many HR departments, the implementation of new technology is chosen as an option to help innovate. The IT department should consider potential vendors from a technology point of view. They should be willing to step outside the usual suspects and include emerging technologies in their evaluation, while at the same time determining cost-effectiveness and assessing the suitability of the application/vendor for the company. HR can approach the decision using their knowledge of the business, employees and how they work together. If both HR and IT can use their expertise to choose the correct technology enabler, they can significantly impact the business.

Being flexible

One size does not and will not fill all. For instance, flexible working is an increasingly common feature of work culture, and indeed one that is highly sought after. A 2017 CEB Talent Monitor survey found that the number one factor Australian workers found attractive about a job was work/life balance. Working remotely or from home brings practical and cultural challenges that IT and HR need to tackle together. IT needs to provide the resources and the security framework in order for employees to work effectively from home and HR needs to manage the process and the cultural change associated with it. Acceptance of and access to flexible working technologies results in a happy, engaged workforce that in turn, drives business success.

Learn to be agile

End to end processes across departmental silos are beginning to be automated to allow HR to make more strategic business decisions and drive success. Design thinking is allowing HR departments to innovate engaging solutions for their customers. The implementation of emerging technology has demonstrated the need for the department to evolve and develop.

HR needs the IT department's help to implement the best new technology for their own organisation. Both departments should understand what is important for them and recognise which technology, systems, vendors or a working combination of all three can match up with their current and anticipated requirements. Most of these technologies (like robotic process automation) can be used across the entire business and not just HR. If IT and HR can align and focus on the real objectives, they can show the rest of the business that these improvements aren’t just for HR, but the business as a whole.

It’s time for organisations to consider internal collaboration and work together to drive business success. Digital transformation is key to any business, and IT is the department which should take the lead to execute this process. However, the HR function also plays an important role in the digital transformation process, by automating administrative processes using emerging technologies and implementing new platforms to drive the culture and talent agenda in the skills economy.

All HR initiatives, strategies, new technology adoption, plans and actions need to line up with the overall business needs and HR should actively demonstrate that. However, in order to drive success and innovation, both HR and IT need to band together and use their individual insight and expertise to truly make a measurable impact on the business.

Article by Cornerstone OnDemand senior director of APJ solution consulting and business development Olivier Pestel

Related stories
Top stories
Story image
Managed service provider
Barracuda MSP Day 2022 highlights MSP opportunities
Barracuda Networks has released a report showing global services-related MSP revenue is set to increase by more than a third in 2022 compared to 2021.
Story image
Kubernetes
Sysdig unveils new Kubernetes troubleshooting and cloud innovations
Sysdig has introduced two new innovations that look to help bolster cloud services and simplify Kubernetes troubleshooting.
Story image
Sustainability
Aligned Data Centers increases sustainability-linked loan
Aligned Data Centers has increased its sustainability-linked loan from $375 million to $1.75 billion to speed up the next phase of its strategic growth.
Story image
GapMaps
GapMaps Live to improve brand decisions on physical locations
GapMaps has released its latest service GapMaps Live, giving more insights and features to help brands make better decisions about physical locations.
Story image
Customer experience
Gartner recognises Okta for abilities in Access Management
Okta has announced it has been recognised as a Customers' Choice for the fourth time in a row in the Gartner Peer Insights "Voice of the Customer" report.
Story image
Remote Working
Successful digital transformation in the hybrid work era is about embracing shifting goalposts
As organisations embraced remote working, many discovered they lacked the infrastructure needed to support history’s first global load test of remote work capabilities.
Story image
Surveillance
i-PRO releases smallest AI-based surveillance camera on the market
The new i-PRO mini network camera is now available, with a pocket-sized form factor and full AI analytics functionality.
Story image
Ransomware
Alarming surge in Conti Ransomware Group activity - report
A new report has identified a 7.6 per cent increase in the number of vulnerabilities tied to ransomware in Q1 2022.
Story image
Digital Marketing
Similarweb acquires SEO and rank tracking company Rank Ranger
Digital intelligence company Similarweb, which specialises in analysing web traffic, has acquired Rank Ranger, a market leader in SEO and rank tracking.
Story image
Digital Transformation
Pluralsight and Ingram Micro Cloud team up on cloud initiative
Pluralsight has teamed with Ingram Micro Cloud to build upon cloud competence and maturity internally, and externally support partners’ capabilities.
Story image
Sift
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.
Story image
Supply chain
Jetstack promotes better security with supply chain toolkit
The web-based resource is designed to help organisations evaluate and plan the crucial steps they need to establish effective software supply chain security.
Story image
Artificial Intelligence
Frost & Sullivan recognises Genesys as leader in new reports
Frost & Sullivan has recognised Genesys as a leader in the cloud contact centre market for its robust cloud and digital capabilities.
Story image
Cybersecurity
More than 40% of banks worried about cloud security - report
Publicis Sapient's new report finds security and the lack of cloud skills and internal understanding of business benefits are big obstacles for banks moving to the cloud.
Exabeam
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image
Story image
Cybersecurity
Cybersecurity prompts upgrade for 1.3 billion electricity meters
ABI Research finds Advanced Metering Infrastructure (AMI) and cybersecurity concerns are prompting the upgrade of 1.3 billion electricity meters by 2027.
Story image
Ransomware
APAC organisations fail to disclose ransomware breaches
85% of organisations in APAC were breached by ransomware at least once in the past five years, but only 28% publicly disclosed the incident.
Story image
Data Protection
Barracuda launches new capabilities for API Protection
"Every business needs this type of critical protection against API vulnerabilities and automated bot attacks," Barracuda says.
Story image
Infrastructure
Nutanix study reveals financial services sector lagging with multicloud adoption
Nutanix has released new research that reveals the financial services sector is lagging behind when it comes to multicloud adoption.
Story image
Silver Peak
The path to an adaptive, modern network
Managing and securing the network looks different than it did just two years ago—especially given that most of these networks are made up of multi-generations of infrastructure stitched together over time.
Story image
Qualys
Qualys updates Cloud Platform solution with rapid remediation
The new update is designed to enable organisations to fix asset misconfigurations, patch OS and third-party applications, and deploy custom software.
Story image
CrescoData
SPS network now available to CrescoData eCommerce customers
CrescoData, a Pitney Bowes Company and PaaS business in the commerce space, says its customers can now connect to the SPS Commerce Retail Network.
Story image
Migration
Let’s clear the cloud visibility haze with app awareness
Increasingly, organisations are heading for the cloud, initiating new born-in-the-cloud architectures and migrating existing applications via ‘lift and shift’ or refactoring.
Darktrace
Threat actors are exploiting weaknesses in interconnected IT/OT ecosystems. Darktrace illuminates your entire business and takes targeted action to stop emerging attacks.
Link image
Story image
Amazon Web Services / AWS
RedShield leverages AWS to scale cybersecurity services
"Working with AWS gives RedShield the ability to mitigate significant application layer DDoS attacks, helping leaders adopt best practices and security architectures."
Story image
New Relic
New Relic launches vulnerability management platform
New Relic has introduced New Relic Vulnerability Management to help organisations find and address security risks faster and with greater precision.
Story image
Vectra AI
Understanding the weight on security leader’s shoulders, and how to shift it
Millions of dollars of government funding and internal budgets are being funnelled into cybersecurity to build resilience against sophisticated threats, indicating how serious this issue has become.
Story image
Manhattan Associates
Shortening the click-to-customer cycle through smart technologies
Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.
Story image
Digital Signage
MAXHUB's Digital Signage range to bolster boardroom productivity
The new MAXHUB Digital Signage technology is purpose-built to make every kind of team meeting more effective.
Story image
Digital Marketing
Getty Images delves into the world of NFTs with Candy Digital
Getty Images and Candy Digital, the next-generation digital collectible company, have announced a new multi-year partnership agreement.
Story image
Women in Technology
Huawei webinar emphasises the importance of women in tech
Industry findings by Coursera discussed as part of a webinar jointly organised by Huawei and Reuters Events found 6% more women enrolled in tech courses this year than in 2021.
Story image
Vectra AI
Vectra’s inaugural Partner of the Year Awards revealed
APAC companies Baidam, Firmus, ShellSoft and Macnica have been recognised in Vectra AI's inaugural Partner of the Year Awards.
Story image
Cloud Security
Aqua Security createa unified scanner for cloud native security
“By integrating more cloud native scanning targets into Trivy, such as Kubernetes, we are simplifying cloud native security."
Story image
Employment
Tech job moves - Forcepoint, Malwarebytes, SolarWinds & VMware
We round up all job appointments from May 13-20, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.
Story image
Apricorn
Data backup plans inadequate, data still at risk - study
The Apricorn 2022 Global IT Security Survey revealed that while the majority organisations have data backup plans in place, data for many are at risk.
Story image
Digital Transformation
The Huawei APAC conference kicks off with digital transformation
More than 1500 people from across APAC have gathered for the Huawei APAC Digital Innovation Congress to explore the future of digital innovation.
Story image
Cybersecurity
A10 Networks finds over 15 million DDoS weapons in 2021
A10 Networks notes that in the 2H 2021 reporting period, its security research team tracked more than 15.4 million Distributed Denial-of-Service (DDoS) weapons.
Booster
Booster Innovation Fund. A fund of Kiwi ingenuity – for Kiwi investors.
Link image
Story image
Cyber attacks
Devastating cyber attacks expected to hit energy sector
Energy executives anticipate life, property, and environment-compromising cyber attacks on the sector within the next two years.
Story image
Multi Cloud
Red Hat updates dev tools, empowers use of hybrid and multicloud
Red Hat has unveiled updates across its portfolio of developer tools, designed to help organisations build and deliver applications faster.
Story image
Microsoft
New Relic enters multi-year partnership with Microsoft Azure
New Relic has announced a strategic partnership with Microsoft to help enterprises accelerate cloud migration and multi-cloud initiatives. 
Story image
Alteryx
Alteryx releases updates, empowers data insights for enterprise
Alteryx has released new advancements designed to aid enterprises with cloud analytics, democratise insights and ensure data governance.
Story image
SaaS
Rubrik Security Cloud marks 'next frontier' in cybersecurity
"The next frontier in cybersecurity pairs the investments in infrastructure security with data security giving companies security from the point of data."