Celonis named Leader & Star Performer in Everest Group study

Celonis has been named a Leader for the fifth consecutive year in the Everest Group Process Mining PEAK Matrix Assessment 2024 and has also been recognised as a Star Performer. This achievement highlights Celonis' dominance in the process mining market.

The report indicates that Celonis continues to lead the market in process mining software revenue and maintains the largest customer base for process mining clients. It also holds the highest market share by revenue across key industry verticals, including manufacturing, BFSI, healthcare and pharma, hi-tech and telecom, professional services, and CPG and retail. Additionally, Celonis has the highest market share in regions including Continental Europe, North America, the UK, APAC, and LATAM.

Celonis's sustained leadership is attributed to its clear vision, compelling product roadmap, and continuous innovation. Recently, the company introduced the Process Intelligence Graph (PI Graph), an advanced AI offering and AI-assisted process management capabilities. The PI Graph utilises object-centric process mining (OCPM) to create a system-agnostic digital twin of a business, providing insights into how the business operates, where improvements can be made, and how teams can capture hidden value within the organisation.

The platform's integration with AI is essential for effective enterprise AI deployment. Celonis AI solutions expedite insights and deliver business value. The Celonis platform also offers a toolbox for custom AI deployments and enhances existing AI toolsets, facilitating copilots and orchestrating agents.

The company's recognition as a Star Performer is due to its robust year-over-year growth in process mining revenue, market share dominance across various verticals and buyer-size segments, and high client satisfaction scores. The Everest Group report highlights Celonis's top scores in market success, portfolio mix, vision and strategy, process setup and integration, process intelligence, implementation and support, and commercial model.

Alexander Rinke, co-CEO and co-founder of Celonis, stated, "As new technologies emerge, customer expectations rise and the need for efficiency grows, process mining and process intelligence have become essential enterprise solutions. We are proud that Everest Group has again recognised our commitment and ability to enable every organisation to find and capture hidden value inside its processes. This year's Star Performer designation is especially meaningful as we continue to push the boundaries of process mining with innovations like the Process Intelligence Graph, AI-powered Process Copilots and Process Management capabilities."

Amardeep Modi, Vice President at Everest Group, commented, "Celonis has strengthened its position as a Leader and emerged as a Star Performer in Everest Group's Process Mining Products PEAK Matrix 2024, owing to its strong vision, robust global presence and support ecosystem, and depth and breadth of its process mining functionalities. Continued investment in product innovation and addition of advanced capabilities such as generative AI-based process copilot, process modelling, and process intelligence graph contributed to its position."

Client feedback has been positive, with strong satisfaction expressed regarding Celonis's product vision and roadmap, discovery capabilities, object-centric process mining, and scalability. Celonis has also bolstered its presence in the APAC region with the appointment of Pascal Coubard as vice-president of Australia and New Zealand. This is the first appointment at this level in APAC for Celonis, with a mandate to support existing customers and expand the company's footprint in the region.

Among the company's current customer base are notable names such as global food and beverage giant Lion, Zespri, the world's largest marketer of kiwi fruit, as well as major healthcare organisations and telecommunications companies in Australia.