The rapid speed at which business and technology continue to evolve means that every company is under pressure to become more agile, productive and fast-moving.
As a result, Ian Poole, CEO, UXC Connect is recommending three key points of change for Kiwi businesses to embrace.
Organisations need to respond faster to unexpected events, reconfigure capability at high speed to address new opportunities and make business processes increasingly flexible to accommodate new forms of working, communicating and collaborating.
Poole believes the move from traditional wired connectivity to an always-connected, ubiquitous wireless workforce coupled with the widespread adoption of the Internet of Things (IoT) presents both opportunities and challenges for businesses.
“The increasing number of devices and associated apps encourage collaboration, particularly in the area of Unified Communications and Collaboration,” he says.
“Being able to introduce widespread UC&C processes lets organisations implement activity-based working, which in turn leads to improved work-life balance for staff.
“This improves engagement, increases productivity and real-time decision making, and reduces travel costs and real estate bills.
“Leveraging data generated through daily business activities using the IoT to increase productivity and efficiency requires fast analysis of data for risk management, operational intelligence, business intelligence and business processes.”
“All of this ultimately leads to sustainability and growth for businesses that get it right.”