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Cognizant's digital workplace services recognised

By Shannon Williams
Sat 12 Oct 2019
FYI, this story is more than a year old

Cognizant has been recognised as a digital workplace service leader in a new industry report from Everest Group. 

The company was named a Leader and Star Performer in the Everest's Digital Workplace Services PEAK Matrix Assessment 2019: Enterprises, It is Time to Humanise the Workplace Experience.

Everest assessed the capabilities of 21 service providers in the report. In the new report, Cognizant is recognised as a global leader for its vision and strategy, innovation and investments, and its delivery of services to personalise and enhance the employee experience. 

Cognizant’s Digital Workplace Services solution, WorkNEXT, encompasses a range of cloud, automation, analytics and personalisation technologies that enable a workforce to securely and productively work from anywhere, anytime.  

The services include cognitive virtual assistants, augmented knowledge discovery, and experience analytics to automate tasks, improve productivity and enhance experiences using devices such as tablets and smartphones as extensions of office workstations.

Everest Group highlights Cognizant’s partnerships in key areas such as virtualisation, analytics and AI and its strong thought leadership compared to peers based on multiple client engagements where organisations boosted business productivity by empowering employees to work remotely with secured and seamless access to resources.

“Cognizant’s Digital Workplace Services portfolio is geared towards enabling client organisations to transform Employee Experience (EX) and establish a digital-native, personalised, and intuitive workplace,” said Ashwin Venkatesan, vice president, cloud and infrastructure services at Everest Group. 

“In addition to having credible thought leadership in this space, clients have highlighted Cognizant’s responsiveness and willingness to showcase value addition through upfront investments within engagements as key strengths."

Vinod Kumar, vice president, cloud and infrastructure services, Cognizant, says the workplace, no matter the industry, is undergoing dramatic changes.

"Driven by disruptive business models, technology innovation, cost cutting, a push for increased productivity and better user experiences," he explains.

“Cognizant has the extensive expertise and solutions for the personalisation and consumerisation of the workplace. This traditionally required a very complex and expensive IT environment," says Kumar. 

"Our WorkNext solution addresses these challenges and has proven to reduce costs, minimise complexity, efficiently manage growth and takes less time to implement," he adds.

"Being named a Digital Workplace Services Leader and a Star Performer by Everest Group is a testament to Cognizant’s experience and commitment to helping clients enhance business productivity and provide freedom of choice for employees to work.”

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