Doctors quick to adopt NZ-developed service

SureMed, a service developed in New Zealand that radically saves time for doctors in responding to insurer requests, has signed on more than 250 general practices in its first two months.

Developed by Auckland-based Konnect, the new service cuts the time it takes GPs to respond to insurer requests, with some doctors recording time savings of more than 50%. The service retrieves relevant information from a doctor’s electronic Practice Management System (PMS) and then displays the information for review by the doctor before it is returned to the insurer in a secure encrypted form.

“SureMed reflects a new approach to making a cumbersome process faster, easier and more secure for everyone,” said Hamish McLachlan, Konnect Managing Director. “We are really pleased by how positively and quickly doctors and insurers have signed on to start using it.”

Six major insurers, accounting for about 65% of the market, have signed up for SureMed and the company plans to launch the service in Australia this year.