Elite launches advisory services unit for law firms

Elite has launched a new business unit, Advisory Services, for law firms. It is designed to support cloud migration and help firms get more value from technology investments across financial operations.

The move expands Elite's offering beyond software into advisory work for firms looking to modernise billing, collections, reporting, and compliance. Structured as an executive-level engagement, the service assesses a firm's current operations, compares them with industry practices, and sets out a roadmap for improvement.

Initial customers include Paul Hastings, which Elite identified as an early user. The launch comes as legal sector suppliers seek to deepen relationships with firms after software implementation by offering ongoing support linked to operational performance and user adoption.

Scope of work

Advisory Services will cover several areas of law firm finance and operations, including executive operational assessments, user adoption and process reviews, global financial and compliance assessments, billing and eBilling reviews, collections assessments, and analytics and reporting assessments.

These engagements are intended to help firms identify inefficiencies, improve invoice accuracy, strengthen reporting, address regulatory requirements, and speed up cash collection. They are also designed to help firms measure operational friction and align technology choices more closely with business strategy.

The focus on the work-to-cash cycle reflects pressure on firms to tighten control over billing and collections while managing technology change. Law firms face rising client demands for more detailed invoicing, greater transparency, and stronger financial oversight, while many are also moving core systems to cloud-based platforms.

Elite, which supplies financial operations software to law firms, said the new unit responds to customer demand for more direct guidance once technology is in place. Rather than limiting its role to deployment, the company is positioning the advisory team to examine how systems are used and where process changes may improve results.

Martin Linusson, chief customer officer at Elite, outlined the rationale for the expansion.

"Law firms are under pressure to modernize faster, prevent revenue loss, and accelerate cash collection," said Martin Linusson, chief customer officer at Elite. "We already offer a best-in-class AI-enabled platform to do that. Now, we also offer our targeted Advisory Services to support that modernization journey. It's about helping our customers turn technology into outcomes. We're focused on delivering a more complete experience across the work-to-cash lifecycle, bringing together platform expertise, data insight, and practical execution to help firms reduce friction, accelerate cash flow, and operate more efficiently."

Customer demand

Elite framed the launch as part of a broader shift in how law firms buy and use software. Firms increasingly want continuing value from technology investments rather than a one-off implementation, especially where finance systems affect compliance, billing accuracy, and management reporting.

For legal practices, the economics of those processes matter. Delays in billing, weak collections controls, or poor adoption of financial systems can slow how quickly firms convert work into cash, while fragmented reporting can make it harder for management to track performance.

Legal technology suppliers have increasingly responded by adding consulting and optimisation services around cloud migrations, data management, and workflow redesign. Elite's new business unit places it more directly in that market, with an offering centred on reviews of existing processes and recommendations for change.

Paul Hastings said the closer working relationship with Elite had delivered results in day-to-day operations.

"Working more closely with Elite has helped us move faster from implementation to impact," said Chris Yergeau, director of finance and operations systems at Paul Hastings. "We've been able to simplify parts of our process, improve efficiency across our financial workflows, and get more value out of the platform in a shorter period of time."

Elite said the new unit will draw on its knowledge of legal sector operations and its own platform to guide firms through financial and operational changes. Its broader product set covers financial management, invoicing, time and data management for law firms, with a growing emphasis on AI and analytics.

The launch highlights how legal technology vendors are trying to capture more of the services work surrounding software adoption, particularly as firms weigh the cost and disruption of moving long-established finance functions to the cloud. It also reflects the continued importance of billing, compliance, and collections as areas where law firms see room for operational improvement.