Story image

Face-to-face still important amongst all the tech, survey finds

18 Apr 2016

While technology may be changing the workplace, Kiwis aren’t forgetting the importance of face-to-face interaction to get things done, according to a new survey from Randstad.

The latest Randstad Workmonitor study found 78% of Kiwi respondents believe technology is increasingly impacting and changing the way we work, with an identical number seeing this as an opportunity.

This sentiment is on par with Australia (76%) and the global average (79%), according to the results of the survey.

However, Randstad says that while technology is forging ahead, the power of human interaction is not to be underestimated.

The survey found 85% of New Zealand workers believe face-to-face meetings are the best way to interact with people at work.

“Long lunches may be a thing of the past, but work in progress meetings (WIPs) and coffee meetings certainly aren’t,” the recruitment and HR firm says.

Brien Keegan, country manager for Randstad New Zealand, says these findings provide some interesting insights into New Zealand’s workplace culture, and the challenges employers face when adopting new technologies.

“Technology is undoubtedly having an increasing impact on the way we live, work and play however it’s easy to become disconnected if your communication is predominantly through emails,” Keegan explains.

“In the workplace it’s important to consider how, where and when to connect with people in person,” he says.

“In reality, while a phone call to a client may be more time efficient than travelling to their office, could you actually achieve more through a face-to-face meeting and develop a stronger connection?

“Interpersonal relationships, a sense of comradery with colleagues and rapport with clients and customers, help develop long standing relationships which are key to business and make for a more pleasant working environment,” says Keegan.

While keeping up with technology is imperative in today’s competitive business environment,

it is also important for leaders to ensure digitisation doesn’t lead to the death of the ‘human touch’ in New Zealand offices,” Keegan says.

“It is a matter of finding the right balance between ‘tech’ and ‘touch’ in the workplace,” he says.

“By all means adopt technologies which allow the business to become more efficient, but not at the expense of face-to-face interaction.”

Attacks targeting Cisco Webex extension explode in popularity - WatchGuard
WatchGuard's Internet Security Report for Q4 2018 also finds growing use of a new sextortion phishing malware customised to individual victims.
SAS partners with NVIDIA on deep learning and computer vision
“By partnering with NVIDIA, we combine our strengths to augment human intelligence and realise the true potential of AI.” 
Why businesses must embrace automation to ensure success
“For many younger workers, the traditional view of a steady job at one company, perhaps for life, simply doesn’t reflect reality."
TYAN unveils new inference-optimised GPU platforms with NVIDIA T4 accelerators
“TYAN servers with NVIDIA T4 GPUs are designed to excel at all accelerated workloads, including machine learning, deep learning, and virtual desktops.”
Worldwide spending on security to reach $103.1bil in 2019 - IDC
Managed security services will be the largest technology category in 2019.
Microsoft appoints new commercial and partner business director
Bowden already has almost a decade of Microsoft relationship management experience under her belt, having joined the business in 2010.
How Cognata and NVIDIA enable autonomous vehicle simulation
“Cognata and NVIDIA are creating a robust solution that will efficiently and safely accelerate autonomous vehicles’ market entry."
Kinetica launches a new active analytics platform
"With the platform now powered by NVIDIA DGX-2, customers can build smart analytical applications that combine historical data analytics and ML-powered analytics."