Fujifilm & DoxAI launch fraud check AI in New Zealand

FUJIFILM Business Innovation New Zealand has partnered with DoxAI to offer Fraud Check AI in New Zealand, targeting the financial services industry.

The agreement adds a fraud detection tool to Fujifilm's process automation portfolio in New Zealand, where it already provides document management and workflow services to commercial, government and not-for-profit organisations. DoxAI is a venture of Australia-based Lakeba Group.

Fraud Check AI reviews documents such as identity papers, payslips, financial statements and other supporting records. It checks for inconsistencies, manipulation and other indicators of fraud, with the aim of reducing manual review work for staff.

The product was built with Australasian regulations, compliance frameworks and regional document samples in mind. That regional focus is intended to help financial institutions deploy the system more quickly and improve performance on the types of records commonly handled in New Zealand and Australia.

The move reflects continued demand from lenders, insurers and other financial institutions for tools that can screen large volumes of customer and compliance documents. Firms in the sector are under pressure to identify forged or altered paperwork while meeting regulatory obligations and keeping onboarding and approval processes moving.

Under the partnership, Fujifilm's Process Automation team will deliver the product to customers in New Zealand. The team has long worked with local organisations on document workflows and automation projects.

Fujifilm also plans to draw on DoxAI's wider software portfolio beyond the initial fraud detection product. Those additional modules are intended to support document verification, compliance work and customer onboarding in sectors including legal, education, government and healthcare, where large volumes of paperwork can slow operations.

For now, however, the focus is on financial services and the review of documents used in customer identification, income verification and compliance checks. Institutions have traditionally relied on manual processes in this area, which can be time-consuming and prone to error when teams are handling high volumes.

Fraud Check AI will be available in New Zealand exclusively through Fujifilm. The company has operated in the country for decades and has a broad business-to-business portfolio that extends beyond printing to managed IT services, cyber security, collaboration tools, digital signage and outsourcing.

Cameron Mount, Director of Sales at FUJIFILM Business Innovation New Zealand, said financial institutions were under strain from the need to process large numbers of documents while guarding against fraud.

"Financial institutions in New Zealand are facing increasing pressure to detect and prevent fraud while handling thousands of documents every day," Mount said.

He said the partnership would expand the range of tools available to customers using Fujifilm's automation services.

"By partnering with DoxAI, we're expanding our capabilities and helping our customers reduce manual processes, strengthen compliance, and confidently identify fraudulent documents with AI-driven precision."

Mount said the relationship with DoxAI could also extend into other forms of document-heavy work.

"FBNZ is committed to delivering a wide suite of AI-enabled solutions to help New Zealand organisations operate more efficiently and securely," he said.

"DoxAI's powerful roadmap of capabilities will be an important part of this, and we're excited to work with them to bring additional modules to our customers as their needs evolve."

For DoxAI, the partnership provides a route into the New Zealand market through an established local supplier with an existing customer base in business process automation. Lakeba, its parent venture group, has built a portfolio of technology businesses and has cited partnerships with large corporate organisations across several sectors.

Alfonso Porcelli, Chief Executive Officer of DoxAI, said the company had developed the product for local market conditions rather than as a generic global fraud tool.

"We are proud to collaborate with FBNZ to bring Fraud Check AI to more organisations across the country," Porcelli said.

"Our technology is built for the realities of the Australasian market. By combining DoxAI's accuracy with FBNZ's process automation expertise, we're delivering a powerful solution that helps financial institutions detect fraud quickly and protect their customers."