Story image

Industry veteran heads up Interactive Intelligence's ANZ IT deployment push

08 Jul 14

Interactive Intelligence has appointed Paul Crump as Territory Manager, ANZ, Business Process Automation.

Based in Melbourne, Crump joins the company with more than 25 years’ experience in the IT industry working for organisations including Telstra, Genesys and Nuance Communications.

He is tasked with growing mutually successful relationships between Interactive Intelligence and its customers based on the successful deployment of the company’s Interaction Process Automation (IPA) solutions.

“Crump brings the proven ability to build and lead a highly successful sales operation and we are looking forward to the addition of his expertise," says Brendan Maree, Vice President Asia Pacific and Japan, Interactive Intelligence.

“His proficiency in driving successful IT deployments will be an invaluable asset to Interactive Intelligence as we continue to expand our offering in the business process automation market."

Crump was previously an account director at Nuance Communications where he led the Telstra account and developed key account strategies to drive new revenue.

Prior, he worked as an account director at Genesys where he developed a range of contact solutions opportunities with Telstra and implemented a customer contact and peer relationship plan.

Silver Peak hits big four with Google Cloud agreement
Silver Peak is the only SD-WAN vendor to partner with all four leading public cloud providers – Amazon, Google, Microsoft and Oracle.
Comms providers hit by most DDoS attacks in Q3 2018
New data indicates attackers preyed on the large attack surface of ASN-level communications service providers with a ‘bit-and-piece’ approach.
MNF Enterprise brings calling to MS Teams
Businesses can now use Microsoft Teams for local and international phone calling from their computer or device.
Survey reveals CX disconnect is risky business
Too much conversation and too little action could lead companies to neglect, lose, and repel their very lifeblood, according to Dimension Data.
Should AI technology determine the necessity for cyber attack responses?
Fujitsu has developed an AI that supposedly automatically determines whether action needs to be taken in response to a cyber attack.
Police making progress into Cryptopia breach
New Zealand Police say they are making ‘good progress’ into the investigation of an alleged cryptocurrency theft from Christchurch-based crypto exchange Cryptopia.
NEC concludes wireless transport SDN proof of concept
"Operation and management of 5G networks are very complicated and require automation and closed-loop control with timely data refinement and quick action."
Trend Micro’s telecom security solution certified as VMware-ready
Certification by VMware allows communications service providers who prefer or have already adopted VMware vCloud NFV to add network security services from Trend Micro.