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Information technology is radically reshaping the healthcare sector

09 Mar 16

As information and communication technology continues to develop and advance in leaps and bounds, it’s impacting nearly every industry.

When it comes to healthcare, information technology will increasingly help to extract value from chaos, according to a new paper from the Regenstrief Institute.

The paper looks at a variety of categories of health IT including electronic medical records; health information exchange; telemedicine; patient portals and personal health records; mobile devices, wearable sensors and monitors; and social media. It focuses on the current use of these technologies, detail their potential and discuss barriers that must be overcome to fulfill their promise of improving health.

"When it comes to predicting the future of medicine and health IT, there is no crystal ball. We need to make informed observations based on where we are now and infer the possibilities," says Burke Mamlin, M.D. Regenstrief Institute investigator and IU School of Medicine associate professor of clinical medicine and co-author of the paper.

"We can't assume someone else will make the right decisions with health IT. It's going to take everyone's involvement, including providers and patients, to raise expectations and drive the needed changes. This isn't a passive process,” he says.

"Getting to a desirable future where health IT is appropriately employed to benefit human health isn't a technical problem - the technologies already exist. It's a health policy and a sociology problem," says William Tierney, M.D. Regenstrief former institute president and co-author of the paper.

"How do I, as a physician, maintain the same degree of connectedness with my patient when there's a computer in the exam room or if I am seeing a patient via a video connection or answering questions via e-mail or social media? How does the healthcare system that employs me get paid for my time? The rules of engagement are changing," he says.

In addition to laying out current status, highlighting the promise and discussing how to get there for various aspects of health IT, the authors highlight security issues and policy implications.

"There is no health care without management, and there is no management without information," they say in the paper.

"Too often, health IT designed to emulate paper processes becomes a distraction to care. The promise of health IT is for it to become a valuable part of the healthcare team, a participant in the conversation and not simply a passive tool. And we as physicians must understand its potential and become active participants in its development or the potential,” Mamlin says.

More than three-quarters of hospitals in the US and half of outpatient practices have installed electronic health record systems, and this trend is being mimicked the world over.

Tierney says, "We have come a long way in health IT and communication over the past 15 years and should acknowledge that progress. It is propelling us to the future."

As healthcare IT becomes more pervasive, and as technology (Internet access and smart phones, at the very least) becomes part of everyday life for a growing percentage of physicians and patients, both stakeholders are becoming more comfortable with the greater amounts of data available and more demanding of its use in support of health, according to the authors.

Now is the time for action, they say, for a rational and well-funded national agenda for healthcare IT spearheaded by the federal government. They conclude "only then can health care, an information business, maximise the benefits realisable by leveraging existing and rapidly developing information and communication technology. Only then can we extract value from the chaos."

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