itb-nz logo
Story image

Inland Revenue shuts down to make changes to tax system

Inland Revenue has announced the dates it will close its revenue system and it makes changes to its tax processes. 

The revenue system will be closed for a week in April as Inland Revenue introduces a new round of changes to make tax more straightforward.

Inland Revenue deputy commissioner Transformation, Greg James, says in order to make the changes, Inland Revenue’s key services will be unavailable between 3pm Thursday, 9 April and 8am Thursday, 16 April.

“Transformation is now well advanced but there are still two chunks of change to come. Student Loans and KiwiSaver will migrate to new systems and processes as part of Release 4 next month. Working for Families customers will also have new options as part of this year’s change,” James explains.

“The shutdown period includes the Easter long weekend and during this time our phone lines and offices will be closed, and people won’t be able to access myIR or E-File," he says.

“Once we’re back all products, except child support and paid parental leave, will be in the new system START. We’ll be able to further improve services for customers.

“Changes and improvements to the child support regime will be introduced as part of Release 5 in April 2021,” James says.

To help people learn about the changes and see how Release 4 can help them, IR has developed a series of landing pages on various topics.

‘Changing for you’ contains information on upgrades and improvements when repaying student loans – whether you’re living in NZ or overseas; a new instalment option for working for families overpayment; and how it’ll be easier to see KiwiSaver contributions.

Legislation passed in March 2018 included changes to how and when investment income is reported. If people pay or receive investment income, there are changes that may affect them Inland Revenue says. 

From 1 March, IR stopped accepting cheques. 

Inland Revenue says it was calling time on cheques because of their rapidly declining use, the end of the cheque processing machine’s working life, and unsupported software.

Inland Revenue spokesperson Sharon Thompson says IR is increasingly digital in the way it works, and most customers already choose to pay their taxes electronically.  

“Cheques have been used over many years and we recognise this will be a significant change for some, and one that might take some adjustment. But it’s a change that has to be made,” Thompson says.

"There are plenty of other payment options that are faster, cheaper, and more secure," added James.

Inland Revenue says there are webinars and seminars on the changes for people to take part in to learn more about the changes.

Story image
Verizon adds Genesys Cloud to CX and contact centre portfolio
As contact centres are relying on digital, remote-first operations, Verizon Business announced the addition of Genesys Cloud, as part of the company's global customer experience and contact centre offerings.More
Story image
Databricks partners with Google Cloud, enables multicloud for the enterprise
“This is a pivotal milestone that underscores our commitment to enable customer flexibility and choice with a seamless experience across cloud platforms."More
Story image
Covid-19 sees rapid cloud adoption, rise in double-extortion ransomware
“We need to act now to stop this cyber pandemic spreading out of control."More
Story image
Four reasons why application delivery is critical to DevOps
Selecting an application delivery solution that maximises automation and integrates into an existing DevOps environment is critical, writes Radware senior security solutions architect for APAC Yaniv Hoffman.More
Story image
IBM partners with Portworx by Pure Storage to help enterprises manage hybrid cloud workloads
“With the pace of cloud adoption accelerating, companies are increasingly turning to hybrid cloud to allow them to innovate more efficiently, while maintaining high levels of security and control."More
Story image
Five ways to reduce the environmental impact of printing and save costs
Before organisations can reduce their environmental impact, they need to start with clear visibility into how much paper and energy they currently use, writes Y Soft managing director for A/NZ Adam O’Neill.More