IT Brief New Zealand logo
Technology news for New Zealand's largest enterprises
Story image

Kaseya sees continued growth following a standout 2021

By Shannon Williams
Fri 14 Jan 2022

Kaseya has announced that the company grew by over 25% in 2021, driven by multiple strategic acquisitions and a continued focus on helping MSPs expand their businesses through sales and marketing enablement.  

As MSPs and internal IT teams adjusted to new hybrid and remote work environments, Kaseya provided hundreds of deep workflow integrations that allowed IT professionals to work more efficiently and overcome business challenges around cybersecurity and compliance that grew in complexity throughout 2021. 

"While 2021 saw economic recovery in certain parts of the world, IT professionals still faced incredible uncertainty as they navigated ever-evolving IT environments on budgets that continue to be stretched by a growing volume of new technologies," says Fred Voccola, CEO of Kaseya. 

"We made two acquisitions that addressed key pain points for MSPs and SMBs, launched our Connect IT Community and released innovative new products like VulScanall with a focus on helping our customers eliminate wasted time and stretch their budgets further," he says.

"The IT Complete suite continues to be the gold standard for IT professionals in need of solutions that are truly automated, secure and priced right to ensure maximum profitability."

Voccola says the Kaseya family will continue to grow in 2022, with plans for more than 1300 new hires worldwide across its Miami headquarters as well as its offices in Dublin, Krakow and Sydney. 

Acquisitions of RocketCyber and TruMethods further strengthened Kaseyas IT Complete suite of solutions. In February 2021, Kaseya acquired managed security operations centre solution RocketCyber to help its customers cut through the noise and respond to threats across endpoints, networks and cloud attack vectors. 

Through its integrations with Kaseyas VSA, BMS and Passly solutions, RocketCyber users can easily deploy the solution across their environment and quickly create relevant incident tickets. 

In May 2021, Kaseya acquired business transformation organisation TruMethods to allow MSPs to build more strategic relationships with their customers and increase monthly recurring revenue. Through the myITprocess virtual CIO solution, FormulaWon training and TruPeer groups, MSPs can use proven methods to grow their businesses.  

Connect IT Global hosted thousands at the MGM Grand in Las Vegas. Kaseya held its annual Connect IT event in October 2021 with a jam-packed schedule that included keynotes from experts including Kaseya CISO Jason Manar, cybersecurity management sessions and even a few laughs from popular actor Nick Offerman.

Kaseya launched the Connect IT Community to allow IT professionals to share best practices across the globe. TheConnect IT Community is an online collaboration platform that enables individuals to use Kaseya products more effectively and network with IT professionals around the world. The Connect IT Community is the new home to Kaseya's Automation Exchange, which includes hundreds of scripts that users can share, buy and sell.  

2021 Innovations and Integrations  

Compliance
Compliance Manager for UK GDPR: This new module in Kaseya's award-winning platform simplifies compliance with the UK's sweeping privacy regulation and allows organisations to comply with both UK and EU GDPR requirements.   

Security
VulScan by RapidFire Tools: The newest solution from RapidFire Tools provides technology professionals with the ability to better protect their organisations from the growing threat of cybersecurity attacks. VulScan is a modern vulnerability scanner that automatically identifies and alerts users to critical security issues, enabling them to take action before they are compromised. 

Enhanced protection against business email compromise from Graphus
Graphus introduced a new capability that uses artificial intelligence to stop both internal and external business email compromise attacks, enabling IT professionals to protect against the most common email exploit of 2021. 

Customised emails and training kits in BullPhish ID
Because industry-specific phishing attacks continue to plague businesses, BullPhish ID allows IT professionals to create customised emails and training kits for simulations that mirror the types of attacks that are targeting their employees.  

Backup and Disaster Recovery
Canadian data centers for Unitrends and Spanning Cloud Apps: Kaseya began utilising two data centers in Ontario and Quebec in 2021 to locally store data from its Canadian Unitrends Endpoint Backup and Spanning Office 365 customers, making it easier for them to comply with data sovereignty regulations. 

Unitrends BackupIQ Integration with BMS and Vorex
This integration of BackupIQs artificial intelligence alerting with BMS and Vorex's ticketing workflow automation enables organisations to cut wasted time on false alerts and backup remediation by up to 50%.  

MSP Enablement   
TruMethods myITprocess Reporting API and Default Initiative Templates: The reporting API allows users to extract data from myITprocess into a third-party reporting tool, providing MSP owners with the ability to drill down even farther into key metrics. Default Initiative Templates allow MSPs to use myITprocess to deliver strategic recommendations to new clients more easily using pre-populated strategic roadmap initiatives.   

Powered Services Pro
 New sales campaign kits and done for you social media posts as well as one-on-one coaching helped MSPs drive over $6.2 million in new MRR in 2021.  

IT Documentation   
Enhanced IT Glue Ticketing Experience Through Kaseya BMS and VSA: IT Glue has strengthened its integrations with Kaseya BMS and VSA to streamline the ticketing experience. MyTickets allows users to begin addressing issues directly within IT Glue, and the Affected Hardware feature pulls information about assets and their operating environments from across IT Glue, VSA and BMS so technicians can diagnose and resolve issues without leaving the ticket in IT Glue.  

RMM/Endpoint Management
VSA 1-Click and IT Glue: The VSA 1-Click and IT Glue integration allows individuals to use credentials stored in IT Glue when accessing remote devices, enabling technicians to avoid copying and pasting sensitive log-in information when initiating remote sessions.  

PSA/Service Desk  
myITprocess Integration with BMS: The integration allows myITprocess users to generate BMS tickets from within the myITprocess platform, removing the need for MSPs to switch between solutions when evaluating client environments.  

Industry Recognition

Throughout 2021, Kaseya was awarded with top industry honours that highlighted its best-in-breed products, forward-thinking leadership and high-performing work environment:

Kaseya CEO Fred Voccola and CFO Kathy Wagner were recognised by The Software Report as a Top 50 SaaS CEO and one of the Top 50 Women Leaders in SaaS, respectively.
 
Kaseya Senior Vice President of Channel and Community Dan Tomaszewski and Unitrends Vice President of New Sales and Channel Management Adam Larrabee were recognised as 2021 CRN Channel Chiefs.
 
The Cybersecurity Excellence Awards provided 5 awards to Kaseya and its family of companies, including Unitrends, Spanning Cloud Apps, ID Agent and Graphus.
 
Kaseya received multiple Gold, Silver and Bronze commendations in the ChannelPro Readers Choice Awards for its Passly, VSA, BullPhish ID and IT Glue solutions.

Both the Stevie Awards and the Globee Awards recognized Kaseya as a top place to work in 2021.  

Related stories
Top stories
Story image
Tech job moves
Tech job moves - Cohesity, Equinix, IDC, Proofpoint & Xero
We round up all job appointments from July 29 - August 5, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Storage
DCI Data Centers breaks ground on AKL02 center
DCI Data Centers has commenced construction on Auckland's largest data center.
Story image
10 Minute IT Jams
Video: 10 Minute IT Jams - An update from Heidrick & Struggles
Graham Kittle joins us today to discuss how the company is helping organisations bring about change within their business.
Story image
Payroll
Exclusive: UKG brings a people focused approach to workforce management
Managing an effective and efficient workforce is the crux of any business operation, and in today's climate, it's more than just work employers need to be aware of.
Story image
Inde
Exclusive: Inde provides innovative solutions across the tech sector
Inde likes to call its approach the 'power of the collective', which essentially means that if a client approaches the company with a problem, they'll get the team's collective insight to help drive the best outcome.
Story image
Enterprise
Fortinet reports second quarter 2022 financial results
“We delivered strong revenue and billings growth in the second quarter driven by an increase in the number of transactions larger than one million dollars."
Story image
Broadband
MyRepublic unveils 'choose the speed you need' mobile plans
Broadband provider MyRepublic has announced the details of its new 'choose the speed you need' mobile plans, designed for New Zealanders. 
Story image
Microsoft
SaaS sector in NZ thriving as a result of trans -Tasman partnerships
New Zealand's Software-as-a-Service (SaaS) sector is on track to be the biggest contributor to GDP this year, generating more than NZD$20 billion for the New Zealand economy.
Story image
Cybersecurity
More than a fifth of cybersecurity teams ban the use of public WiFi
Verizon’s fifth annual Mobile Security Index report has revealed a continued rise in significant cyberattacks in the last year involving a mobile/IoT device.
Story image
SAP
Microsoft unveils two new security products to help reduce attack surfaces
The products are set to give companies deeper insights into threat actor activity and help them successfully navigate the changing threat landscape.
Story image
SaaS
Viavi updates Observer platform to simplify cloud monitoring
Version 18.8 simplifies cloud monitoring with data centre-like visibility, bringing two key capabilities to cloud-based applications and deployments.
Story image
Tablets & laptops
Chromebook and tablet shipments see another rapid decline for the year
According to research from Canalys PC Analysis, Chromebook and tablet shipments have fallen for the fourth quarter in a row for Q2 of 2022.
Story image
Indusface
Why enhancing bot protection for web and API endpoints matters
The trouble with bots is that they aren’t all bad. Unfortunately, this can make it challenging to detect malicious bots that find their way into your system and threaten your business.
Story image
Cybersecurity
FirstWave responds to SMB demand for better cybersecurity
FirstWave developed the CyberCision Open Security Management Platform to respond to SMBs 'urgent' need for comprehensive cyber protection.
Story image
Migration
Four benefits companies can realise by transitioning to S/4HANA early
Although there is time before organisations are required to transition to a cloud-based solution, such as S/4HANA, it is beneficial to transition now. Waiting too long could complicate the process.
Story image
Data Protection
Video: 10 Minute IT Jams - An update from SearchInform
Alexey Pinchuk joins us today to discuss the role the company plays in helping organisations manage risk and provide better security outcomes.
Story image
Data
NOVATION releases cloud-based solution to maximise value of data
NOVATION has announced the release of DataVio, its cloud-based solution for helping businesses automate the processing and extraction of data.
Story image
Financials
Google NZ numbers show strong comprehensive profit increase
The latest financial report from Google New Zealand Limited has revealed an increase in total comprehensive profit of over $NZD 7 million.
Story image
Customer
OfficeMax NZ sees significant growth through Seismic partnership
OfficeMax New Zealand has announced it has seen a significant increase in customer and sales confidence as a result of Seismic’s digital enablement software.
Story image
Hybrid Cloud
The essential guide to digital transformation by SolarWinds
Digital transformation is a buzzword thrown around all the time by companies, but what does it actually mean and why is it important? SolarWinds breaks it down.
W.Media
Register now for the Sydney Cloud & Datacenter Convention 2022 and learn about topics ranging from digital transformation to data center sustainability.
Link image
Story image
Data Protection
CyberRes partners with Google Cloud in lead up to BigQuery release
CyberRes, a Micro Focus line of business, has announced a partnership with Google Cloud to support the upcoming release of BigQuery remote functions.
Story image
10 Minute IT Jams
Video: 10 Minute IT Jams - An update from Talend
Stu Garrow joins us today to discuss the company’s key solutions, and how they can help organisations thrive in the data management space.
Story image
Gaming
Chorus announces Hyperfibre sponsorship deal with NZ Esports
Chorus has put its support behind New Zealand's Esports community with a newly announced three-year Hyperfibre sponsorship deal with NZ Esports.
Story image
Ransomware
Ivanti and SentinelOne partner on patch management solution
Ivanti and SentinelOne will integrate their technologies Ivanti Neurons for Patch Management and SentinelOne's Singularity XDR platform.
Story image
SaaS
ManageEngine unveils SaaS availability of Analytics Plus
ManageEngine's Analytics Plus is now available as a software as a service (SaaS) offering, enabling users to set up a completely functional and integrated analytics platform anywhere in under a minute.
Story image
Gartner
Veeam named Leader in enterprise backup and recovery
"We believe our innovation and ability to execute validates our solid standing as the #1 trusted provider of modern data protection."
Story image
Remote Working
Four-day week: Perceptions across Asia Pacific and Japan
Workers across APJ want to be empowered to do their best work, wherever and whenever they want.
Story image
Data center
Macquarie Asset Management acquires stake in ST Telemedias VIRTUS Data Centres
"We will further strengthen VIRTUS' focus on sustainability by backing investment in its technology and enhancing the lifecycle management of its equipment."
Story image
Enterprise Resource Planning / ERP
Why the right ERP (and partner) is crucial to an innovative and successful business
Enterprise Resource Planning (ERP) is a foundational step to ensuring a robust business model; here's why choosing the right one could be vital to ensuring long-term success and innovative results.
Story image
Rubrik
Gartner names Rubrik Leader in 2022 Magic Quadrant
Rubrik has been positioned by Gartner as a Leader in the 2022 Magic Quadrant for Enterprise Backup and Recovery Software Solutions.
Story image
Identity and Access Management
Pitney Bowes launches rebranded management offering in A/NZ
Pitney Bowes has launched Smart Access Management (SAM), its rebranded digital visitor and contractor management offering in Australia and New Zealand.
Story image
Healthcare
SOTI research explores professional's thoughts on digitisation in the healthcare sector
Interconnectivity, automation and data management were the three key trends highlighted in the report as integral parts of successful medical technology implementation.
Story image
Healthcare
Why the Metaverse could be the key to enhancing the healthcare sector
The experts at Accenture understand that the programmable world is about building the next version of the physical world in healthcare, understanding complex layers in order to fully utilise technology to its maximum effect.
Story image
SaaS
Why is MACH architecture a new big thing in the tech world?
More and more global enterprises are considering replacing the monolithic tech stack with the best-of-breed composable stack that enables greater business agility.
Story image
Robotic Process Automation / RPA
Gartner anticipates RPA software revenue of US$2.9 billion
Gartner predicts global robotic process automation (RPA) software revenue to reach US$2.9 billion in 2022, an increase of 19.5% from 2021.
Story image
Financial results
Facebook NZ financial report reveals notable revenue increase
Revenue from contracts with customers increased by $NZD 1,089,292 compared to 2020's figures.
Story image
API
Security gaps in APIs plague organisations - study
Together, the findings highlight that existing solutions and API security tactics focused on shift-left strategies are failing to adequately protect APIs.
Story image
Sustainability
Visa launches Eco Benefits solutions in Australia and NZ
Eco Benefits is a suite of sustainability-focused solutions that will help Visa cardholders better understand the environmental impact of their payments.
AWS Marketplace
Learn how security orchestration, automation, and response (SOAR) enhances your security strategy.
Link image
Story image
Data
Hazelcast launches beta release of new serverless offering
Hazelcast Viridian Serverless speeds up app development, simplifies provisioning, and enables integration of real-time data into applications.
Story image
Compliance
Why security needs to shape your journey to the cloud
It's estimated that 80% of workloads could be in the cloud in the next few years. How can you make all that data secure?
Story image
Cybersecurity
Qualys develops EASM capabilities for Cloud Platform
"Qualys unique approach to EASM is integrating the internal and external asset data from CyberSecurity Attack Management with its VMDR solution into a single view."
Story image
Apple
2degrees unveils eSIM functionality for selected devices
2degrees has enabled eSIM functionality to work with a variety of Apple, Samsung and Oppo devices, including a range of iPads.