IT Brief New Zealand logo
Technology news for New Zealand's largest enterprises
Story image

Kaseya sees continued growth following a standout 2021

By Shannon Williams
Fri 14 Jan 2022

Kaseya has announced that the company grew by over 25% in 2021, driven by multiple strategic acquisitions and a continued focus on helping MSPs expand their businesses through sales and marketing enablement.  

As MSPs and internal IT teams adjusted to new hybrid and remote work environments, Kaseya provided hundreds of deep workflow integrations that allowed IT professionals to work more efficiently and overcome business challenges around cybersecurity and compliance that grew in complexity throughout 2021. 

"While 2021 saw economic recovery in certain parts of the world, IT professionals still faced incredible uncertainty as they navigated ever-evolving IT environments on budgets that continue to be stretched by a growing volume of new technologies," says Fred Voccola, CEO of Kaseya. 

"We made two acquisitions that addressed key pain points for MSPs and SMBs, launched our Connect IT Community and released innovative new products like VulScanall with a focus on helping our customers eliminate wasted time and stretch their budgets further," he says.

"The IT Complete suite continues to be the gold standard for IT professionals in need of solutions that are truly automated, secure and priced right to ensure maximum profitability."

Voccola says the Kaseya family will continue to grow in 2022, with plans for more than 1300 new hires worldwide across its Miami headquarters as well as its offices in Dublin, Krakow and Sydney. 

Acquisitions of RocketCyber and TruMethods further strengthened Kaseyas IT Complete suite of solutions. In February 2021, Kaseya acquired managed security operations centre solution RocketCyber to help its customers cut through the noise and respond to threats across endpoints, networks and cloud attack vectors. 

Through its integrations with Kaseyas VSA, BMS and Passly solutions, RocketCyber users can easily deploy the solution across their environment and quickly create relevant incident tickets. 

In May 2021, Kaseya acquired business transformation organisation TruMethods to allow MSPs to build more strategic relationships with their customers and increase monthly recurring revenue. Through the myITprocess virtual CIO solution, FormulaWon training and TruPeer groups, MSPs can use proven methods to grow their businesses.  

Connect IT Global hosted thousands at the MGM Grand in Las Vegas. Kaseya held its annual Connect IT event in October 2021 with a jam-packed schedule that included keynotes from experts including Kaseya CISO Jason Manar, cybersecurity management sessions and even a few laughs from popular actor Nick Offerman.

Kaseya launched the Connect IT Community to allow IT professionals to share best practices across the globe. TheConnect IT Community is an online collaboration platform that enables individuals to use Kaseya products more effectively and network with IT professionals around the world. The Connect IT Community is the new home to Kaseya's Automation Exchange, which includes hundreds of scripts that users can share, buy and sell.  

2021 Innovations and Integrations  

Compliance
Compliance Manager for UK GDPR: This new module in Kaseya's award-winning platform simplifies compliance with the UK's sweeping privacy regulation and allows organisations to comply with both UK and EU GDPR requirements.   

Security
VulScan by RapidFire Tools: The newest solution from RapidFire Tools provides technology professionals with the ability to better protect their organisations from the growing threat of cybersecurity attacks. VulScan is a modern vulnerability scanner that automatically identifies and alerts users to critical security issues, enabling them to take action before they are compromised. 

Enhanced protection against business email compromise from Graphus
Graphus introduced a new capability that uses artificial intelligence to stop both internal and external business email compromise attacks, enabling IT professionals to protect against the most common email exploit of 2021. 

Customised emails and training kits in BullPhish ID
Because industry-specific phishing attacks continue to plague businesses, BullPhish ID allows IT professionals to create customised emails and training kits for simulations that mirror the types of attacks that are targeting their employees.  

Backup and Disaster Recovery
Canadian data centers for Unitrends and Spanning Cloud Apps: Kaseya began utilising two data centers in Ontario and Quebec in 2021 to locally store data from its Canadian Unitrends Endpoint Backup and Spanning Office 365 customers, making it easier for them to comply with data sovereignty regulations. 

Unitrends BackupIQ Integration with BMS and Vorex
This integration of BackupIQs artificial intelligence alerting with BMS and Vorex's ticketing workflow automation enables organisations to cut wasted time on false alerts and backup remediation by up to 50%.  

MSP Enablement   
TruMethods myITprocess Reporting API and Default Initiative Templates: The reporting API allows users to extract data from myITprocess into a third-party reporting tool, providing MSP owners with the ability to drill down even farther into key metrics. Default Initiative Templates allow MSPs to use myITprocess to deliver strategic recommendations to new clients more easily using pre-populated strategic roadmap initiatives.   

Powered Services Pro
 New sales campaign kits and done for you social media posts as well as one-on-one coaching helped MSPs drive over $6.2 million in new MRR in 2021.  

IT Documentation   
Enhanced IT Glue Ticketing Experience Through Kaseya BMS and VSA: IT Glue has strengthened its integrations with Kaseya BMS and VSA to streamline the ticketing experience. MyTickets allows users to begin addressing issues directly within IT Glue, and the Affected Hardware feature pulls information about assets and their operating environments from across IT Glue, VSA and BMS so technicians can diagnose and resolve issues without leaving the ticket in IT Glue.  

RMM/Endpoint Management
VSA 1-Click and IT Glue: The VSA 1-Click and IT Glue integration allows individuals to use credentials stored in IT Glue when accessing remote devices, enabling technicians to avoid copying and pasting sensitive log-in information when initiating remote sessions.  

PSA/Service Desk  
myITprocess Integration with BMS: The integration allows myITprocess users to generate BMS tickets from within the myITprocess platform, removing the need for MSPs to switch between solutions when evaluating client environments.  

Industry Recognition

Throughout 2021, Kaseya was awarded with top industry honours that highlighted its best-in-breed products, forward-thinking leadership and high-performing work environment:

Kaseya CEO Fred Voccola and CFO Kathy Wagner were recognised by The Software Report as a Top 50 SaaS CEO and one of the Top 50 Women Leaders in SaaS, respectively.
 
Kaseya Senior Vice President of Channel and Community Dan Tomaszewski and Unitrends Vice President of New Sales and Channel Management Adam Larrabee were recognised as 2021 CRN Channel Chiefs.
 
The Cybersecurity Excellence Awards provided 5 awards to Kaseya and its family of companies, including Unitrends, Spanning Cloud Apps, ID Agent and Graphus.
 
Kaseya received multiple Gold, Silver and Bronze commendations in the ChannelPro Readers Choice Awards for its Passly, VSA, BullPhish ID and IT Glue solutions.

Both the Stevie Awards and the Globee Awards recognized Kaseya as a top place to work in 2021.  

Related stories
Top stories
Story image
Wireless
Cradlepoint expands its Cellular Intelligence capabilities
Cradlepoint has announced additional Cellular Intelligence capabilities with its NetCloud service.
Story image
Customer experience
Research unveils precarious customer loyalty for retailers
New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.
Story image
Cybersecurity
NCSC advisory highlights poor security configurations
The GCSB's National Cyber Security Centre (NCSC) has released a cyber security advisory identifying commonly exploited controls and practices.
Story image
Digital Transformation
Trading up: It's time to swap core systems for flexible digital applications
This year will see more oranisations planning and commencing high tech renovations that will shake up the way they operate.
Story image
Public Cloud
Cloud adoption still a work in progress, NetApp finds
NetApp has announced the results of the annual Cloud Infrastructure Report based on a survey of public cloud business and IT decision makers.
Story image
Remote Working
How zero trust and SD-WANs can support productive remote working
The way people connect with applications and data has changed, users are remotely accessing resources that could be stored anywhere from a corporate data center to the cloud.
Story image
Workato
Workato unveils enhancements to enterprise automation platform
"The extra layer of protection with EKM, zero-logging, and hourly key rotation gives customers a lot more visibility and control over more sensitive data."
Story image
Adyen
Adyen expands partnership with Afterpay as BNPL payments increase
Adyen has expanded its partnership with AfterPay allowing more of Adyen’s merchants in more countries worldwide to use the BNPL provider.
Story image
Talend
Talend introduces new data health solutions for businesses
Talend has announced its latest version of Talend Data Fabric, with the release of Talend Trust Score enabling data teams to establish a foundation for data health.
Story image
Cybersecurity
A10 Networks finds over 15 million DDoS weapons in 2021
A10 Networks notes that in the 2H 2021 reporting period, its security research team tracked more than 15.4 million Distributed Denial-of-Service (DDoS) weapons.
Story image
Sustainability
Siemens showcases new automated solutions for data centers
Siemens has implemented new automated solutions and AI in the Baltic region's largest data center, providing insight into the future of data center management.
Story image
Attain
Revenue operations is taking centre stage
As the business world continues to evolve, new demands need to be met to keep up with the ever-changing landscape. 
Story image
Remote Working
IT teams deploy powerful technologies to enable remote work
"We found that IT teams mastered the challenges of remote work last year in large part by employing powerful yet easy-to-use technologies."
Story image
Artificial Intelligence
Clear Dynamics closes $35M funding round, invests in global growth
The funding is a major milestone and speaks to Clear Dynamics’ vision for AI-enabled ‘composable’ enterprise software, the company states.
Story image
PaaS
New digital traffic light system to tackle construction defects
Smarter Defects Management launches its PaaS digital system and says it will revolutionise managing defects in the construction industry.
Story image
Sustainability
Power at the edge: the role of data centers in sustainability
The Singaporean moratorium on new data center projects was recently lifted, with one of the conditions being an increased focus on power efficiency and sustainability.
Story image
Commerce Commission
ComCom welcomes new marketing codes for the telecom industry
The Commerce Commission is welcoming the creation of new marketing codes for the telecommunications industry.
Story image
Apple
Apple previews new features for users with disabilities
Apple says new software features that offer users with disabilities new tools for navigation, health and communication, are set to come out later this year.
Story image
Cybersecurity
The 'A-B-C' of effective application security
Software applications have been a key tool for businesses for decades, but the way they are designed and operated has changed during the past few years.
Story image
Sisense
Data and analytics could be key to higher selling prices in APAC
Sisense's latest report has found that almost half of data professionals in APAC think customised data and analytics can create better selling prices for their products.
Story image
Sustainability
Grasping the opportunity to rethink the metrics of a sustainable data centre
A data centre traditionally has two distinct operations teams: the Facility Operations team, and the IT Operations team. Collaboration between them is the key to defining, measuring, and delivering long-term efficiency and sustainability improvements.
Story image
Hawaiki Cable
BW Digital completes acquisition of Hawaiki Submarine Cable
BW Digital has completed its full acquisition of Hawaiki Submarine Cable, with all applicable regulatory filings and approvals now received.
Story image
Cybersecurity
Hard numbers: Why ambiguity in cybersecurity no longer adds up
As cybersecurity costs and risks continue to escalate, CEOs continue to struggle with what their investment in cyber protection buys. Getting rid of ambiguity becomes necessary.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.
Booster
Booster Innovation Fund. A fund of Kiwi ingenuity – for Kiwi investors.
Link image
Story image
Commerce Commission
ComCom appeals $2.25 million fine in Vodafone FibreX case
The Commerce Commission has filed an appeal in the High Court against a $2.25 million fine imposed on Vodafone NZ for its offending under the Fair Trading Act.
Story image
Collaboration
Meadows exits Ingram Micro New Zealand on a good note
We look at the resignation of Danny Meadows from Ingram Micro's New Zealand Unified Communications & Collaboration business unit.
Exabeam
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image
Darktrace
Threat actors are exploiting weaknesses in interconnected IT/OT ecosystems. Darktrace illuminates your entire business and takes targeted action to stop emerging attacks.
Link image
Story image
Lightspeed
Lightspeed launches all-in-one marketing platform in A/NZ
ECommerce provider, Lightspeed has launched a new all-in-one marketing solution, Lightspeed Marketing & Loyalty in Australia and New Zealand.
Story image
Application Security
What are the DDoS attack trend predictions for 2022?
Mitigation and recovery are vital to ensuring brand reputation remains solid in the face of a Distributed Denial of Service (DDoS) attack and that business growth and innovation can continue.
Story image
Ivanti
Ivanti and Lookout bring zero trust security to hybrid work
Ivanti and Lookout have joined forces to help organisations accelerate cloud adoption and mature their zero trust security posture in the everywhere workplace.
Softiron
For every 10PB of storage run on HyperDrive vs. comparable alternatives, an estimated 6,656 tonnes of CO₂ are saved by reduced energy consumption alone over its lifespan. That’s the equivalent of taking nearly 1,500 cars off the road for a year.
Link image
Story image
Microsoft
PwC NZ unveils new Cloud Security Operations Center
PwC New Zealand has unveiled its new Cloud Security Operations Center for the entire Microsoft technology stack.
Story image
Fonterra
Fonterra to use automated guided vehicles by Dematic
New Zealand's dairy giant Fonterra is upgrading its manufacturing facility in Edendale with new automated guided vehicles (AGVs) from Dematic.
Story image
Ransomware
Cybersecurity starts with education
In 2021, 80% of Australian organisations responding to the Sophos State of Ransomware study reported being hit by ransomware. 
Story image
Safety
Voxel hits total funding of $18M following ongoing wins
Since raising its seed round in September, Voxel has grown at pace, by decreasing on-site injuries by upwards of 80% and increasing operational productivity.
Story image
Wireless Nation
Wireless Nation, N4L provide 4G network to remote NZ schools
Wireless Nation and Network for Learning (N4L) have rolled out the Rural Connectivity Group’s (RCG) new 4G network to better connect three Chatham Islands schools.
Story image
Artificial Intelligence
CFOs using digital workers and AI to prevent unnecessary loss
New technology is now allowing CFOs to use digital workers to automate their accounting processes, making it easier for them to avoid unnecessary losses.
Story image
Excel
Could your Excel practices be harming your business?
While Excel has been the de-facto standard for budgeting, planning, and forecasting, is it alone, enough to support organisations in the global marketplace that’s facing rapid changes due to digital transformation?
Story image
Sift
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.
Story image
Microsoft
Microsoft backing Māori and Pacific wāhine in tech industry
A new initiative focused on getting Māori and Pacific wāhine into the tech industry and backed by Microsoft, NZTech and the government is calling for tech companies to get involved.
Story image
BeyondTrust
BeyondTrust integrates Password Safe solution with SailPoint
BeyondTrust has announced the integration of BeyondTrust Password Safe with SailPoint identity security offerings.
Story image
Artificial Intelligence
How to ensure ethical deployment of AI implentations
The increase in automation and machine technology such as AI and machine learning has unlocked a whole new level of scale and service to organisations.