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Lonely Planet partners with Acquia to enhance the travel experience

Fri 12 Jul 2019
FYI, this story is more than a year old

With Lonely Planet’s recent strides in the digital space including the acquisition of TRILL Travel, the leading travel media brand rolls out its reinvigorated online platforms supported by the customised technology developed in partnership with Acquia, a company that provides brands with innovative technology for unique consumer experiences.

Acquia’s software has been designed to equip Lonely Planet with the most seamless and user-friendly travel website seen by the industry to date. Lonely Planet’s choice in partnering with Acquia was a natural fit considering its open source platform supportive of digital freedom and flexibility, which provides Lonely Planet with the tools necessary to efficiently build, operate and optimise its users' digital experience.

Lonely Planet introduces streamlined navigation capabilities for travel discovery, inspiration, and trip planning by offering the most quality content shared in a highly personalised way.

With the integration of Acquia’s web personalisation tool, Acquia Lift, Lonely Planet has the ability to independently operate its fully customizable user experience, leveraging up-to-the-minute data which communicates its users preferred content and experiences, promptly timed and placed.

“By deciding to work with Acquia, Lonely Planet has the freedom to continue advancing its technology, features and experiences, making one of the most transformative impacts on the digital travel industry from a user perspective,” says Lonely Planet CEO Luis Cabrera.

“Lonely Planet recognises the value of putting the right technology in place to provide the best digital experience for their customers,” said Acquia CMO Lynne Capozzi.

“Our work together supports Lonely Planets accelerated tech advancements by providing its users with cohesive and personalised experiences across today’s channels and devices, as well as future ones growing in popularity.”

With content and customer at the core of Lonely Planet’s focus, this new technology encourages engagement, conversion and loyalty. Building visitor profiles with data, delivering personalised website content and leveraging custom, hyper-targeted experiences are a few of the benefits of working with Acquia’s technology.

“We are highly focused on offering not only the best content for our travellers but the best place for that content to be accessed and experienced. We recognise that travel needs change from person to person, moment to moment. This approach will allow us to go where no other travel brand can go,” says Cabrera.

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