Mangopay has appointed former Spotify and GoCardless executive Andy Wiggan as Chief Product Officer, as the payments infrastructure provider targets larger platforms and new segments including crypto.
The company said Wiggan will lead its global product strategy. His remit covers existing wallet infrastructure, embedded financial services, and future product development for multi-party payment flows.
Mangopay focuses on wallet-based infrastructure for marketplaces, platforms, and other businesses that handle complex money movements between multiple parties. The company is based in Europe and works with clients in sectors including reCommerce, on-demand services, fintech, and travel.
In his new role, Wiggan will oversee the design and rollout of new wallet-based functions. These products will target platforms that manage high volumes of payments and payouts between buyers, sellers, and partners. Mangopay said it wants platforms to use its technology as a source of new revenue from payment flows.
The appointment comes as Mangopay prepares a series of product updates. These include expanded embedded finance services and an entry into crypto platforms as a new customer group.
Spotify and GoCardless background
Wiggan has more than 15 years of experience in fintech, payments, and platform businesses. He has held senior product roles at music streaming service Spotify and recurring payments provider GoCardless.
His past roles have given him experience on both the supplier and customer sides of the payments ecosystem. He has worked in areas such as digital goods, consumer payments, and high-growth product organisations.
Mangopay said this background gives Wiggan a detailed view of how platform models operate. It said he understands the operational challenges that marketplaces and other multi-party platforms face as they scale.
Wiggan said the company's specialisation in complex flows was a key factor in his decision to join.
"What stood out to me is Mangopay's unique approach to supporting platforms with complex multi-party flows. Having worked for platforms myself, I immediately recognised the company's ability to adapt to different business models and its expertise in this specific sector," said Andy. "I'm also impressed by how Mangopay's product has progressed to the point where it can serve enterprise platforms and more advanced operational models. Joining now, as the company expands into new categories and develops new capabilities, is an opportunity I'm excited about. I look forward to contributing to an infrastructure that is already strong and full of potential."
Wallet-first focus
Mangopay structures its offering around programmable digital wallets for platforms. These wallets sit between buyers, sellers, and other parties.
The system mirrors multi-party experiences in areas such as marketplaces, resale platforms, and platform-based financial services. It allows platforms to hold funds, split them between parties, and move money along tailored flows.
The company also offers embedded financial services on top of the wallet layer. These include IBANs, foreign exchange services, and cross-border payouts.
Mangopay's payment processing is acquirer-agnostic. This means platforms can connect with multiple acquiring banks and providers while using a single wallet infrastructure.
The company also provides fraud detection and compliance tools. These are supported by artificial intelligence and are designed for platforms that manage large user bases and transaction volumes.
Scaling volumes
Mangopay said it has processed more than €150 billion in transactions. It has created over 460 million wallets and onboarded 330 million users across its client base.
The platform works with brands including second-hand marketplace Vinted, fantasy sports and digital collectibles firm Sorare, working capital provider Storfund, and retailer Debenhams. These clients use Mangopay's infrastructure to manage payments and payouts between multiple parties.
The company said adoption of wallet-first payment models is increasing among larger platforms. These platforms often run complex payment flows that sit across several countries, currencies, and partner types.
Mangopay plans to extend its reach into crypto platforms. These companies run digital asset marketplaces and exchanges that also rely on multi-party flows and wallet structures.
The firm is preparing new product developments that will give platforms additional ways to run payment flows through its system. Wiggan will be responsible for the strategic direction of these initiatives.
Mangopay said Wiggan's experience will guide how it shapes the next phase of its product roadmap. It expects demand for flexible wallet-based infrastructure from large platforms and new digital categories to increase.