Neat predicts AI & 5G to transform video collaboration by 2025

Neat has released predictions for 2025 that identify key trends expected to shape the future of video collaboration.

These predictions come in the wake of IT spending forecasts indicating a global expenditure of USD $5.74 trillion by 2025.

Jason MacBride, Regional Director for Neat in Australia and New Zealand, has attributed these insights to the growing influence of AI and other emerging technologies in fostering organisational culture and meeting equity.

"As we approach 2025, the video collaboration landscape is set for another remarkable transformation," MacBride reveals. "With advancements in AI and the seamless integration of innovative collaboration tools, the way we connect, work as one team and innovate is about to evolve, promising to redefine how we work together – no matter where we are!"

Neat's commentary highlights the hybrid work model's resilience as a staple in the workplace by 2025.

It suggests that as average occupancy rates rise to 76% in Australia's CBDs compared to pre-Covid levels, hybrid work will continue to shape office designs and management strategies. "The hybrid work model in Australia and New Zealand is set to remain dominant in 2025," MacBride states.

To address challenges such as productivity loss and increased costs, organisations are expected to simplify meeting environments. This includes reducing the total cost of ownership by integrating key components into a single device. "This integration eliminates the need for unnecessary complexities and additional costs," MacBride explains.

Another focus is on AI technology, which is expected to render video collaboration tools more user-friendly and immersive.

With features like real-time transcription and automated meeting summaries, companies are poised to benefit from improved workflows and productivity. MacBride notes the necessity of security, stating, "Organisations must implement robust security protocols, such as secure access and authentication methods like multi-factor authentication, to safeguard access to virtual meetings."

The arrival of 5G technology is also set to revolutionise video conferencing, particularly in rural areas where connectivity issues prevail. MacBride comments on the role 5G will play in promoting meeting equity by stating, "The rollout of 5G technology will revolutionise the video conferencing landscape next year, particularly in rural areas where connectivity has historically been a challenge."

Legislative reforms around AI, data privacy, and cybersecurity are acknowledged as driving factors for the adoption of video collaboration technologies.

As MacBride explains, "New government policies around AI, data privacy and cybersecurity will greatly impact the adoption of video collaboration technologies." These reforms will require organisations to balance innovation with security and compliance.

MacBride concludes by recognising the evolving needs of security measures in light of technological advancements and regulatory changes. He highlights both the opportunities for boosting productivity and the ethical considerations these raise.

"Organisations must stay updated on the latest security practices and emerging threats, while also educating employees about the importance of maintaining a secure communication environment," he advises.