New 3G business services launch

Digital Island is now offering 3G business mobile services to the open market after completing a three month pilot.

The firm says that this is the latest step in a deal signed with Telecom Wholesale last year.

General Manager, Blair Stewart (pictured), explained, “What most customers want is a seamless welding of their email, contacts and calendar and the ability to do small amounts of internet browsing.

The company recently signed up as a Google Apps reseller to offer cloud-based access to shared documents, calendar, email, video and other apps.

“The 3G mobile data services we provide via our mobile virtual network operator agreement with Telecom Wholesale use New Zealand’s fastest mobile data network,” Stewart said. “Telecom’s recent HSPA+ (High Speed Packet Access) upgrade to its mobile network means we can achieve average download speeds of 4Mbps.”

Stewart said that while Digital Island’s pilot achieved good results, the firm identified some gaps in the existing market.

“As a recent arrival in the mobile space, it’s been interesting to discover the level of frustration many business users have with their existing mobile solutions. We have had a lot of feedback from our current fixed line customers about their poor mobile experience and, outside of our customers, it seems you don’t have to go very far to find dissatisfaction with the prevailing ‘take or leave it’ attitude of the big operators,” he said.