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NTT Group a Challenger in Magic Quadrant for UCaaS

02 Jan 2019

The NTT Group has been positioned by Gartner in the Challengers quadrant of the Magic Quadrant for Unified Communications as a Service, Worldwide, being recognised for its completeness of vision and ability to execute.

In the past 12 months, the company has made great strides in combining offerings from all three of its subsidiary companies, Arkadin, Dimension Data and NTT Communications. 

Together, they provide a unified service for the UCaaS space. 

In its report, Gartner addresses the fundamental shift from premises-based Unified Communications (UC) to cloud UCaaS. 

It states that “by 2021, 90% of IT leaders will not purchase new premises-based UC infrastructure - up from 50% today - because future cloud UC offerings will be far ahead in terms of features, functions, portals, analytics and dashboards.” 

“We’re thrilled NTT Group is recognised by Gartner as a Challenger in this Magic Quadrant,” Arkadin CEO Didier Jaubert says. 

“In our view, the industry is evolving at an exponential rate as more businesses look to cloud-based UC solutions to improve interactions across their workforce. Being a part of NTT Group enables Arkadin to provide a full stack and full lifecycle service to our customers, whilst also continuing to invest in the technology that will empower businesses to take digital transformation to the next level.”

Dimension Data Digital WorkplaceGroup Executive GTM Nemo Verbist adds, “We feel privileged to be part of NTT Group, where, as a collective, we can provide a full stack, full lifecycle service to our customers. 

“We consider our positioning in the Magic Quadrant for Unified Communications as a Service, Worldwide by Gartner to be a testament to our mission to enable customers to unlock the power of information to improve business performance. We believe this is an important step in the right direction while we continue to innovate and execute on our product roadmap to achieving Modern Collaboration. 

“We feel that it is encouraging to see Gartner recognising our efforts in this area which will, in turn, drive us to invest in technology that will help to bring our digital transformation capabilities to the next level.”

NTT Communications senior vice president Junichi Kudo comments, “We believe Unified Communications and Collaboration (UC&C) plays a vital role in digital transformation initiatives for enterprises. Our ambition is to offer innovative UC&C solutions that will address complex social issues by orchestrating unique expertise and assets spanning NTT Group companies. 

“We are very pleased to be recognised by Gartner and feel that it provides validation that we are demonstrating strong progress in our ability to envision and deliver UC&C solutions in this ever-evolving market."

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