IT Brief New Zealand logo
Technology news for New Zealand's largest enterprises
Story image

Outlook for iOS and Android is now fully powered by the Microsoft Cloud

Tue 27 Sep 2016
FYI, this story is more than a year old

We’re thrilled to announce that Outlook for iOS and Android is now powered by the Microsoft Cloud for Office 365 commercial users! This means that all your data is now fully delivered through Microsoft services that provide a strong commitment to security, privacy and compliance. There has never been a better time to make your move to Outlook and join the 42-million active users already enjoying the only mobile email and calendar app designed to work with the best features of Office 365.

No matter which industry you’re in—from banking to the public sector—we’re committed to help you address your legal, regulatory and compliance needs while still providing you with the best mobile experience.

Here’s a peek into our recent changes.

A look into Outlook’s new architecture

Outlook for iOS and Android now supports Exchange Online mailboxes natively, which means that none of the data of your mailboxes is cached outside of Office 365. Data simply stays in its current Exchange Online mailbox and is protected by TLS-secured connections end to end between Office 365 and the Outlook apps.

To make this work, Outlook uses a stateless protocol translator component that is built and run in Azure. This component serves to route data and translate commands (Outlook Device API to REST and vice versa) between Outlook and Exchange Online, but it doesn’t cache any user data.

This new architecture also improves how Outlook reports Device IDs to Exchange Online, to help admins manage mobile email access through Outlook. Outlook now individually reports a unique Device ID for each device connecting to Exchange Online. Previously, Outlook connections from iOS or Android were reported at the user level. The mobile device details reported, along with the Device ID are also more robust, as Outlook now reports Device Name and Device OS back to Exchange. You can read more about these changes and how they impact Device Access rules on TechNet.

Why move your team to Outlook for iOS, Android and Windows 10 Mobile?

On top of the recent improvements to our architecture, we think there are lots of reasons why the Outlook apps for iOS, Android and Windows 10 Mobile are a great fit for our Office 365 customers.

The best of mobile and the best of Office 365, combined in one app—Called “the best mobile email app, no matter what phone you’re using” by Wired, Outlook is helping millions of users manage their inboxes and calendars on the go, with innovative, unique features like Focused Inbox, customizable swipe gestures and integrated calendar apps.

More importantly, Outlook is the only email app especially designed to support the full Office 365 experience, providing your teams with a coherent experience from desktop to mobile. Over the past year alone, we’ve provided rich integration with Office, OneDrive for Business and Skype for Business, support for IRM protected email, Automatic Replies settings and multi-factor authentication, to name just a few.

And we’re only getting started.

A reduced load for your IT Help Desk—Getting all your teams on Outlook means that your IT Help Desk only has to support and manage one mobile email solution moving forward. No more dealing with dozens of built-in email apps across a range of devices. You can start drafting your training and onboarding materials for Outlook on mobile—they’re the only ones you’ll ever need.

Also, Outlook provides end-user in-app support for basic tasks from Microsoft trained agents, so you don’t have to do it. Our persistent chat support means your Help Desk can offload the simpler how-to work (like signing in, adding accounts and general use of the app) and focus on more business-critical activities.

A range of options to protect your data—Outlook provides several options to secure and protect email on mobile devices. Office 365 and Outlook include built-in controls for core security needs—including enforcing PIN lock, multi-factor authentication and the ability to remotely wipe lost or stolen devices. Outlook also is tightly integrated with the advanced capabilities of Microsoft Enterprise Mobility + Security (EMS) to make sure that your team’s data is safe.

A few capabilities of EMS include:

  • Selective wipe—Remove Office 365 email data when needed while leaving any personal data intact. This is an increasingly important requirement as more businesses adopt a “bring your own device” (BYOD) approach to phones and tablets.
  • App restriction policies—Restrict actions such as cut, copy, paste and “save as” between Intune-managed apps and personal apps on a device to reduce the risk of corporate data loss. App restriction policies are available for use on both mobile device management (MDM) enrolled devices and on unmanaged devices, through Intune’s MAM without enrollment capabilities.
  • Conditional access—Ensure that Office 365 email can only be accessed on phones and tablets that meet secure access policies set by IT. These can include the requirement for device or app management or Multi Factor Authentication (MFA) for certain user scenarios. And with the newly released Azure Identity Protection capabilities of EMS, you can ensure these conditional access policies grant or deny access based on risks associated with each unique identity.

We want to hear from you!

We’re not stopping here in our quest to provide you with the best email and calendar experience on a mobile device. If you have other ideas for what would make Outlook even better for you, let us know right from Outlook by going to Settings > Help & Feedback > Suggest a Feature. Thanks!

Frequently asked questions

Q. Which Office 365 plans does this announcement apply to?

A. This announcement applies to Office 365 Enterprise, Business and Education plans. Timelines are still being worked out for customers on U.S. Government, Germany and other Office 365 plans, due to their unique identity and authentication setup.

Q. Does this update apply to both Office 365 and on-premises customers?

A. This update applies to Office 365 commercial customers only. Supporting Outlook connections from Exchange Server on-premises customers in the Microsoft Cloud is our next priority.

Q. What happens to the current Outlook Web Access (OWA) app for iPhone, iPad and Android?

A. The new Outlook app has replaced the OWA apps for iPhone, iPad and Android. Customers should move their users to the Outlook app as the OWA apps will be removed from the App Store and Google Play in the coming months. Additional details and timelines will be communicated through the Office 365 Message Center.

Q. Does this update apply to Outlook for Windows 10 Mobile?

A. No. Outlook for Windows 10 Mobile continues to use Exchange Active Sync to connect to Office 365 mailboxes.

Related stories
Top stories
Story image
Talend introduces new data health solutions for businesses
Talend has announced its latest version of Talend Data Fabric, with the release of Talend Trust Score enabling data teams to establish a foundation for data health.
Story image
Microsoft backing Māori and Pacific wāhine in tech industry
A new initiative focused on getting Māori and Pacific wāhine into the tech industry and backed by Microsoft, NZTech and the government is calling for tech companies to get involved.
Story image
Hawaiki Cable
BW Digital completes acquisition of Hawaiki Submarine Cable
BW Digital has completed its full acquisition of Hawaiki Submarine Cable, with all applicable regulatory filings and approvals now received.
Story image
Adyen expands partnership with Afterpay as BNPL payments increase
Adyen has expanded its partnership with AfterPay allowing more of Adyen’s merchants in more countries worldwide to use the BNPL provider.
Story image
Prophecy International migrates VMware environment with Oracle Cloud Solution
The Adelaide-based global provider is using the solution to eliminate the need to re-write applications, therefore allowing the company to enhance its business operations.
Story image
Ingram Micro Cloud adds Bitdefender solutions to marketplace
Ingram Micro Cloud has announced the expanded availability of Bitdefender solutions on the Ingram Micro Cloud Marketplace.
Story image
Is video technology the future of retail?
The way we hunt for and buy products has forever changed with innovative technology designed to take customers from their initial curiosity through to purchase
Story image
Video: 10 Minute IT Jams - An update from IronNet
Michael Ehrlich joins us today to discuss the history of IronNet and the crucial role the company plays in the cyber defence space.
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image
Story image
Digital Transformation
Why enterprise records management should be part of any digital transformation strategy
Modern organisations create and rely upon an enormous volume of content, and digital records make up a significant proportion of that content.
Booster Innovation Fund. A fund of Kiwi ingenuity – for Kiwi investors.
Link image
Story image
Employee Retention
Company values increasingly important in post-pandemic world
New research released today reveals that company values are the new currency when it comes to employee retention in a post-covid economy.
Story image
HackerOne launches Attack Resistance Management solution
HackerOne has launched Attack Resistance Management - a new category of security solution that targets the root causes of the attack resistance gap. 
Story image
Kodari Securities (KOSEC)
NFT trends and opportunities: expert reveals all
The NFT market is growing at an exponential rate, with unprecedented liquidity. Here we explore how businesses can profit.
Story image
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.
Story image
Artificial Intelligence
Updates from Google Workspace set to ease hybrid working troubles
Google Workspace has announced a variety of new features which will utilise Google AI capabilities to help make hybrid working situations more efficient and effective.
Story image
Ivanti and Lookout bring zero trust security to hybrid work
Ivanti and Lookout have joined forces to help organisations accelerate cloud adoption and mature their zero trust security posture in the everywhere workplace.
Story image
Artificial Intelligence
ForgeRock releases Autonomous Access solution powered by AI
ForgeRock has officially introduced ForgeRock Autonomous Access, a new solution that uses AI to prevent identity-based cyber attacks and fraud.
Story image
Google reveals new safety and security measures for users
Google's new measures include automatic two step verification, virtual cards and making it easier to remove contact information on Google Search results.
Story image
ThoughtLab reveals 10 best practices for cybersecurity in 2022
The benchmarking study reveals best practices that can reduce the probability of a material breach and the time it takes to find and respond to those that happen.
Story image
CyberArk launches $30M investment fund to advance security
CyberArk has announced the launch of CyberArk Ventures, a $30 million global investment fund dedicated to advancing the next generation of security disruptors.
Story image
Grasping the opportunity to rethink the metrics of a sustainable data centre
A data centre traditionally has two distinct operations teams: the Facility Operations team, and the IT Operations team. Collaboration between them is the key to defining, measuring, and delivering long-term efficiency and sustainability improvements.
Story image
Tech innovation crucial to growth, but barriers remain
Businesses in the A/NZ region believe tech innovation is crucial to drive future growth, but 76% say they’re being held back by complex data architecture.
Story image
Siemens showcases new automated solutions for data centers
Siemens has implemented new automated solutions and AI in the Baltic region's largest data center, providing insight into the future of data center management.
Story image
Digital Transformation
Unlocking the next digital frontier for educational institutions
Understanding where to invest in technology can be challenging for education institutions, especially after the COVID-19 disruptions.
Story image
Hands-on review: STM laptop bags
The advent of hybrid working has meant we need laptop bags. We got our hands on two of the most popular laptop bags from STM.
Story image
Energy storage demand momentum continues, says BYD
BYD has announced an expansion of its production capacities and will deliver 250,000 units of its energy storage system, BYD Battery-Box Premium.
Story image
Palo Alto Networks says ZTNA 1.0 not secure enough
Palo Alto Networks is urging the industry to move to Zero Trust Network Access 2.0 because previous versions have major gaps in security protection.
Story image
Could your Excel practices be harming your business?
While Excel has been the de-facto standard for budgeting, planning, and forecasting, is it alone, enough to support organisations in the global marketplace that’s facing rapid changes due to digital transformation?
Story image
Application Security
What are the DDoS attack trend predictions for 2022?
Mitigation and recovery are vital to ensuring brand reputation remains solid in the face of a Distributed Denial of Service (DDoS) attack and that business growth and innovation can continue.
Story image
Jabra investigates what makes an ideal hybrid work model
“The way we work has changed forever and the current state of knowledge work requires access to digital platforms and technologies to be successful."
Story image
Veryfi announces Mobile Receipt Capture for D2C marketing apps
Veryfi has announced a new enhancement to its portfolio, with Mobile Receipt Capture for direct-to-consumer marketing apps.
Story image
Cybersecurity starts with education
In 2021, 80% of Australian organisations responding to the Sophos State of Ransomware study reported being hit by ransomware. 
Story image
Use of malware, botnets and exploits expands in Q1 2022
"As zero-day attacks and other vulnerabilities among companies like Google and Microsoft come to light, threat actors are quickly adjusting their tactics."
Story image
Artificial Intelligence
ANU and Seeing Machines to use AI to improve driver safety
The Australian National University and Seeing Machines have won a grant to develop AI systems monitor human behaviour while driving.
Threat actors are exploiting weaknesses in interconnected IT/OT ecosystems. Darktrace illuminates your entire business and takes targeted action to stop emerging attacks.
Link image
Story image
BeyondTrust integrates Password Safe solution with SailPoint
BeyondTrust has announced the integration of BeyondTrust Password Safe with SailPoint identity security offerings.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.
For every 10PB of storage run on HyperDrive vs. comparable alternatives, an estimated 6,656 tonnes of CO₂ are saved by reduced energy consumption alone over its lifespan. That’s the equivalent of taking nearly 1,500 cars off the road for a year.
Link image
Story image
A10 Networks finds over 15 million DDoS weapons in 2021
A10 Networks notes that in the 2H 2021 reporting period, its security research team tracked more than 15.4 million Distributed Denial-of-Service (DDoS) weapons.
Story image
Avaya expands Microsoft partnership to deliver OneCloud on Azure
The joint technology and go to market agreement will help customers accelerate their digital transformation initiatives in the cloud.
Story image
Microsoft unveils adaptive accessories for disability access
Microsoft is introducing an expansive Inclusive Tech Lab to give people with disabilities greater access to technology through new software features and adaptive accessories.
Story image
Power at the edge: the role of data centers in sustainability
The Singaporean moratorium on new data center projects was recently lifted, with one of the conditions being an increased focus on power efficiency and sustainability.
Story image
Remote Working
How organisations can meet employees' changing expectations
The global employment market has shifted dramatically in favour of employees, sparking the so-called great resignation, in which people are leaving unsatisfying roles in search of greener pastures.