itb-nz logo
Story image

Pegasystems launches COVID-19 tracking app

23 Mar 2020

Pegasystems has announced the launch of a new app designed to help organisations track the spread of COVID-19 among its employees.

The COVID-19 Employee Safety and Business Continuity Tracker app provides employers with a live dashboard ‘visualising the scope’ of COVID-19 in their workforce.

Employees self-report their COVID-19 status by answering a set of risk assessment questions. 

Their answers then feed into the status dashboards and trigger a series of automated actions that inform the organisation with instructions on how to manage their situation.

“Speed and accuracy are critical elements in times of crisis,” says Pegasystems founder and CEO Alan Trefler.

“With the state of the COVID-19 pandemic rapidly evolving, Pega quickly developed this app to help our clients ensure the wellbeing of their employees and customers while also helping to mitigate their business risks. 

“We hope this contributes in some small way to the ongoing fight against the virus during these extraordinary circumstances.”

Pega says the app was inspired by client, a healthcare provider in the US with over 200,000 employees and volunteers. 

The company needed a solution to manage the health and scheduling of its staff, many of whom are doctors and nurses on the front lines on the fight against COVID-19. 

The organisation deployed a system to clarify who is cleared to work, and determine when infected or at-risk staff can reenter the schedule rotation.

Pega used this solution as a springboard to develop its own app to be used across organisations and industries.

Pega says the app is configurable, with organisations being able to customise how the software reacts to different risk scenarios to meet the unique needs and policies of their business. 

Key features:

  • Analysing employees’ risk levels (high, medium, or low) based on screening questions
  • Sending tailored instructions to the affected employee based on their risk level
  • Alerting applicable managers and HR on newly-assessed employees
  • Generating checklists for HR managers with actions for affected employees
  • Estimating the likely return-to-work date for employees
  • Sending employees periodic reminders to update their COVID-19 health status to help ensure the most up-to-date data and staff availability

Clients can integrate the app with existing systems to perform additional functions:

  • Identifying other employees who might have been exposed to an infected worker based on their meeting schedule or offices visited
  • Continuity planning to maintain ongoing work with unaffected staff
  • Alerting other departments who need to take action on building access, scheduling, and communication.


Story image
Internet outages drastically increased during COVID-19 lockdowns, report finds
Global internet disruptions increased 63% in March, with internet service providers hit the hardest. This is according to the 2020 Internet Performance Report from ThousandEyes, the internet and cloud intelligence company.More
Story image
Distributed workforces pose new challenges for information management
“Collaboration can be stymied, mistakes can be made, and organisations can suffer data breaches if they don’t immediately address the issue of how employees are accessing and sharing information while working remotely.”More
Story image
Unisys named leader in advanced digital workplace services for third consecutive year
“This assessment shows the investments we have made at Unisys are helping our clients deliver a robust virtual work experience for remote workers while keeping operations running smoothly to archive business and mission objectives."More
Story image
Megaport grows partnership with Cloudflare to provide greater network connectivity
The Network as a Service (NaaS) provider has announced direct access to Cloudflare's global network for its customers on Megaport's global Software Defined Network (SDN). More
Story image
Google and Amazon overtake Apple as most imitated brands - Check Point
Google and Amazon were the most imitated brands in phishing attempts for the second quarter of 2020, according to Check Point. More
Download image
Dynamic Workforce Risk - what it is, and how to mitigate it
Dynamic workforce management is essential for enterprises with a diverse staff and a 'revolving door' of joiners, movers and leavers. Here's how to manage your workforce in a rapidly changing business environment.More