27 Oct 2014
Story image

Pentech: Bringing a personalised approach to your business

By Catherine Knowles

“With big players such as Vodafone and Spark appearing to shift their focus to the largest of organisations, potentially smaller businesses may not receive the attention and focus they need,” says Chris O’Kane, Business Manager of Pentech.

Pentech, a well-respected New Zealand owned business since 2007, only employs people who genuinely value their clients, have integrity, talent and the right attitude. Providing IP communications services to medium and large companies is where Pentech exceeds, and through partnerships with specialist service providers, the business provides end-to-end solutions based on best of breed products.

“Being independent of the Telcos, Vendors and Manufacturers is important as you quickly become our focus,” says O’Kane. “This means we can deliver services as individual as your organisation and often at the best price.”

Pentech will work with you from planning through to optimisation, says O’Kane, and the relationship throughout this time is developed and nurtured.

"Over the seven years we have been in the market, our customer base has increased due to these relationships,” says O’Kane. "As these relationships mature, our understanding of their business increases and we are able to add more value."

The “customer-centric” approach is the reason a client will stay with Pentech longer.

“We offer a life-cycle relationship,” says O’Kane. “From the initial consultation, through to successful handover of the working solution; often this is just the beginning of an extended relationship.  Throughout this process, Pentech gains an acute understanding of our client’s business needs and is able to leverage that to the client’s advantage.”

So……while you’re waiting on your current suppliers, contact Chris O’Kane, Business Manager on chris.okane@pentech.co.nz or 021 661667 / 0800 PENTECH (0800 736 8324)

Recent stories
More stories