ReliaQuest launches AI agent to revolutionise cybersecurity

ReliaQuest has announced the launch of the first autonomous AI agent for security operations, aimed at significantly improving the efficiency of threat detection, containment, investigation, and response.

The company stated that this advancement would automate 98% of security alerts, reducing the mean time to contain threats for its customers to under five minutes.

An AI agent, or agentic AI, is a technology capable of understanding and solving problems without human intervention. It can continually self-learn and improve. Unlike Generative AI, which usually summarises events and alerts, AI agents are designed to make real-time decisions to address security incidents by thinking, acting, and learning.

ReliaQuest's GreyMatter platform has incorporated AI for years to automate security operations and minimise the mean time to contain threats. The new AI agent is an extension of these efforts, giving organisations the ability to respond more promptly to security incidents without compromising visibility. Customers will also have the capability to train their own self-learning AI agent within their environment.

The AI agent has been trained with over a decade of incident response data and experience from start to finish. It continuously updates its knowledge with real-time information on the threat landscape and customers' environments, making it particularly effective at handling repetitive tier 1 and tier 2 activities. It autonomously learns how to act on an alert, analyse it, and execute required tasks using customer-specific data in a secure, private context, which eliminates the risk of AI hallucinations.

"Corporate security teams are too talented to be stuck working tickets," said ReliaQuest Founder and CEO Brian Murphy. "Integrating our AI Agent into the GreyMatter platform, with a decade of expertise and data, gets security teams out of monotonous alerts that take too much time and add little value to security operations, getting them to the right outcomes for their business within minutes – not hours or days."

Dannie Combs, Senior Vice President and Chief Information Security Officer at Donnelley Financial Solutions, commented on the practical applications of the new AI Agent in the security industry: "There has been so much hype around AI in the security industry, but until now, very few practical applications that truly free up cyber teams to do meaningful investigations. ReliaQuest's new AI Agent represents the future of security. With the ability to work across our diverse tech stack, this capability will help us investigate activity of interest without sacrificing visibility or control."

Trust in AI systems is often cited as a significant barrier to adoption. To address this issue, ReliaQuest designed its AI Agent to provide complete transparency and explainability, enabling users to inspect the AI's decision-making processes. Furthermore, as world-class security teams review and offer feedback at each stage of an investigation, the AI agent is expected to become more accurate and consistent over time.

ReliaQuest intends for its new AI agent to revolutionise the field of cybersecurity by automating routine tasks and allowing security teams to focus on more critical activities. This development aims to enhance both the speed and effectiveness of response to security incidents, providing organisations with a higher level of protection.