Ricoh featured in Gartner's 2024 Magic Quadrant report

Ricoh has been recognised in the newly published 2024 Magic Quadrant report for Document Management by Gartner, Inc.

This inclusion marks the first time that the Magic Quadrant for Document Management has been published, highlighting the significance of effective document management and process automation in today's competitive business environment.

Global enterprises face challenges managing large volumes of digital and physical documents while ensuring compliance and operational efficiency.

According to Gartner, the document management market comprises the necessary capabilities for providers to offer tools and practices for capturing, storing, processing, and accessing documents and content across individual, team, and enterprise levels. Ricoh is one of the 15 companies featured in this Magic Quadrant.

Ricoh's suite of Process Automation solutions provides configurable tools that help businesses worldwide increase productivity and accelerate revenue realisation.

This is achieved through automating document-intensive processes, speeding up routine tasks, reducing business complexity, and fostering a digital workplace experience.

Takahiro Irisa, Senior Corporate Officer and President of Ricoh Digital Services Business Unit, remarked, "In a global market where businesses are seeking to create their customers' experience, optimising operational efficiency, effective document management and process automation solutions are more critical than ever. We believe this recognition from Gartner underscores the effectiveness of our offerings in solving the diverse business challenges facing our customers."

He added, "We are committed to creating people-first workspaces that enhance business performance and inspire individual potential."

"That's why we will continue to invest in our digital services and technologies to adapt our solutions to evolving customer needs."

Gartner's Magic Quadrant is based on fact-based research in specific markets, categorising providers into four quadrants: Leaders, Challengers, Visionaries, and Niche Players.

This research aims to align with unique business and technology requirements for optimal market analysis.